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Performance Kings Honda

(1,115 reviews)
Visit Performance Kings Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (866) 685-2782 (866) 685-2782
Used (888) 330-7916 (888) 330-7916
Service (888) 471-2046 (888) 471-2046

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Kings Honda from DealerRater.

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Best "ever" salesman

I felt comfortable working with Ryan. He was accommodating and thorough and did not pressure me to buy, which I appreciated. I would feel comfortable recommending my friends and family to Ryan and King's Honda! Sandy Gates

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kings Honda has it all

Kings Honda has it all, even the Ford Flex. I've been looking for a 2014 Ford Flex Limited, FWD, for quite some time. One that met most of my criteria was at Kings Honda in Cincinnati - about 425 miles from my home in Buffalo, NY. Dustin Jackson proved it was worth the drive. After several email messages and phone calls with various Kings Honda reps, Dustin made me an offer I couldn't refuse. From the moment I arrived at Kings Honda, I was impressed with the dealership and the staff. Ken Howard, it was a pleasure to meet you! The staff, the lot, the showroom, the waiting areas - all are first class. Dustin is a professional, knowledgeable gentleman - a credit to Kings Honda. His follow-up calls, email message and concern about the long drive home with rainy weather are appreciated. Thank you, Dustin! Keep up the good work. Best wishes for your continued success!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Transparent and Friendly

Like the title says: they are transparent and friendly. Very helpful, especially Nate Myers and Gary Champine. They shared all information, which facilitated comparisons, but it was not even necessary as they had excellent pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

worst salesman ever

I was in kings Honda last week and got the displeasure of dealing with Will Parks. He was the r udest most arrogant condescending person I have ever met. He argued with my husband about everything and lectured him when my husband tried to get a better price but ended up accepting what we offered after many "meetings" with his manager. I had done my research and knew there was another car just like the one I was looking at for the price we were asking him to give us, he looked it up on the internet being very rude the whole time then proceeded to tell us those were lesser cars at lesser dealerships. I ended up buying at one of those lesser dealerships and had a wonderful experience there. After visiting both dealerships I of course started researching again and found that kings Honda reviews are far worse than the dealership I purchased from and kings honda is not a member of BVB and have lots more complaints than the one complaint that was resolved at the dealership I purchased from so in a way I guess I am glad Will was so unpleasant that I didnt buy from kings. He even asked my husband in a spotty condescending tone what he does for a living when my husband said we would be writing a check and would not need financing. Almost like we couldn't afford to write a check for $20,000, I assure you we can and did at a different dealership that was a pleasure to deal with. Will was so awful to deal with I cant believe he doesnt have any other reviews, we left there shocked and feeling like he argued with us the whole time. Missed out on cash because of Will.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

I am sorry to hear that your experience was so bad at our dealership. I will use this as a teaching tool on how not to argue by discussing the options that are out there. We value your input even if we did a poor job. We can learn from this and hopefully get better. If you have anything else to ad please feel free to contact me directly - Bob Brewster GM, 513-793-7777.

Best dealership in the Kings Automall!

Went car shopping around the Kings Automall and glad I went here. Looked for a used car and found 5 to look at. They went over the Car Fax with me and let us take our time test driving it. While being there for a while looking at 5 different ones at a time they had a whole selection of coffee and tea. I found the car that met my standards, affordable, and in excellent condition. This dealership is highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great sales experience at Kings Honda

My wife and I were very happy with George Tierney and our sales experience at Kings Honda. The first time we began looking at new cars George spent over two hours with us as we test drove different models. Even though we told him we were not ready to buy he was patient and followed up with us until we were ready to move forward. George was not pushy but stayed in contact with us which we appreciated. We felt George was honest and tried to answer our questions throughout the process so we could make the right decision. It was a pleasure getting to know George and hope to do business with him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

SO HAPPY I WENT TO KINGS!!!

Bought a new 2015 Honda Fit and was super impressed by the warm, personable customer service I received, and I feel confident that I will continue to receive the same great treatment for a long time to come. The car is beautiful and I am loving it! King's Honda has thought of EVERYTHING to make their relationship with their customers the BEST! Come to King's for browsing, buying, or service, and you won't be disappointed. (; Other dealers would be wise to visit and take notes ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience - Great Customer Service

Couldn't believe after deciding on a car that it took only a couple of hours to drive off the lot with my new (used) car. George Tierney was my salesperson and answered every question; responded to multiple emails; understood my needs; and, went the extra mile to make sure I was a satisfied customer. Can't thank him enough for making this a good car buying experience. One of the easiest car purchases I've every made. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic! Courteous!! True customer service Excellence!!!

The team was fantastic in helping our family through the purchasing process!! We came in juggling 3 kids under three, and trying to test drive cars and come to agreement on terms and price. Everyone in the facility helps us juggle and make it a less stressful event. Everyone went well above and beyond to help make the process enjoyable and find the right car for us. I will be coming back to Kings Honda for all needs in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Treated like a King!

Went to test drive a few used mini-vans on Memorial Day weekend, Rob Larson spent a lot of time finding more vans in our price range. Although we were only interested in vans less that 10K, Rob treated us like "New" car customers. Would recommend asking for him. Jenni in finance was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Derrick, thanks for sharing your experience! We're happy you were able to find the right mini-van for your family!