Reviews
This was our third car buying experience from Mike
This was our third car buying experience from Mike Castrucci Ford. Charles in Finance is always great to work with! Charles is polite, friendly and makes the buying process seamless, fast and efficient. Bill in Sales is knowledgable and answered all of my questions. He never pressured me and the sale went very smooth and quick.
This was our third car buying experience from Mike
This was our third car buying experience from Mike Castrucci Ford. Charles in Finance is always great to work with! Charles is polite, friendly and makes the buying process seamless, fast and efficient. Bill in Sales is knowledgable and answered all of my questions. He never pressured me and the sale went very smooth and quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A very pleasant and encouraging engagement.
A very pleasant and encouraging engagement. The experience could not have been smoother. I’ll tell everyone about them.
A very pleasant and encouraging engagement.
A very pleasant and encouraging engagement. The experience could not have been smoother. I’ll tell everyone about them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had contacted the dealership about a Ford Explorer and
I had contacted the dealership about a Ford Explorer and I just could not get a deal struck for the vehicle I wanted. The salesman Daniel Qatar was great and he sold me a car from the sister dealer ship in Alexandria Kentucky which worked out great because I live in Kentucky. He did a great job.
I had contacted the dealership about a Ford Explorer and
I had contacted the dealership about a Ford Explorer and I just could not get a deal struck for the vehicle I wanted. The salesman Daniel Qatar was great and he sold me a car from the sister dealer ship in Alexandria Kentucky which worked out great because I live in Kentucky. He did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike castrucci was very easy to deal with.
Mike castrucci was very easy to deal with. Not a high pressure dealer and they quickly got the paperwork completed and on our way.
Mike castrucci was very easy to deal with.
Mike castrucci was very easy to deal with. Not a high pressure dealer and they quickly got the paperwork completed and on our way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice supportive salesman.
Nice supportive salesman. Daniel did a great job. I just dislike the car purchase experience, especially when a trade-in situation is involved. Being told that because the vehicle was already reduced, they had to find a way to make some money was a bit off-putting. I understand it was discounted and why I was there, but I don't want to feel I'm being shorted on my trade in some way.
Nice supportive salesman.
Nice supportive salesman. Daniel did a great job. I just dislike the car purchase experience, especially when a trade-in situation is involved. Being told that because the vehicle was already reduced, they had to find a way to make some money was a bit off-putting. I understand it was discounted and why I was there, but I don't want to feel I'm being shorted on my trade in some way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My fiance and I Just purchased my 2023 Dodge Durango from
My fiance and I Just purchased my 2023 Dodge Durango from Gary Lamb , Ryan Rege, and Jordan Farrell. Process was quick,effortless, and an amazing deal. Would recommend anyone to come to here to the used car lot or for something new!
My fiance and I Just purchased my 2023 Dodge Durango from
My fiance and I Just purchased my 2023 Dodge Durango from Gary Lamb , Ryan Rege, and Jordan Farrell. Process was quick,effortless, and an amazing deal. Would recommend anyone to come to here to the used car lot or for something new!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman was very knowledgeable and the sale went very
Salesman was very knowledgeable and the sale went very quick and smooth. Would definitely buy another vehicle from the salesman
Salesman was very knowledgeable and the sale went very
Salesman was very knowledgeable and the sale went very quick and smooth. Would definitely buy another vehicle from the salesman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Timely communication by Terry regarding a visit to see cars of interest, and great responses by him to my questions during our inspection of the 2023 Chrysler pacifica during my visit. Carl
Great experience.
Great experience. Timely communication by Terry regarding a visit to see cars of interest, and great responses by him to my questions during our inspection of the 2023 Chrysler pacifica during my visit. Carl
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Purchased a loaner Edge SL being sold as new.
Purchased a loaner Edge SL being sold as new. Worked with Daniel and he was great! From getting the price right to fixing a few little things, he was right on top of it. His communication was perfect and he texted regularly to let us know what was going on. He even kept my son in the loop as he was my helper in the decision making process because my husband had recently passed. Couldn't have been more pleased with Daniel and the others involved.
Purchased a loaner Edge SL being sold as new.
Purchased a loaner Edge SL being sold as new. Worked with Daniel and he was great! From getting the price right to fixing a few little things, he was right on top of it. His communication was perfect and he texted regularly to let us know what was going on. He even kept my son in the loop as he was my helper in the decision making process because my husband had recently passed. Couldn't have been more pleased with Daniel and the others involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly willing to help with all your needs a great
Friendly willing to help with all your needs a great group of people and a clean place
Friendly willing to help with all your needs a great
Friendly willing to help with all your needs a great group of people and a clean place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
