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Wally Armour Chrysler Dodge Jeep Ram

(2,020 reviews)
Visit Wally Armour Chrysler Dodge Jeep Ram
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 458-2379 (888) 458-2379
Used (330) 582-1209 (330) 582-1209
Service (330) 582-1208 (330) 582-1208

Reviews

(2,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wally Armour Chrysler Dodge Jeep Ram from DealerRater.

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2015 Jeep Cherokee

My wife Pati was recently in for service but is not satisfied,she has a vibration noise in her dash and service person said he heard nothing. Please help the problem is still there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We want to research your situation and discuss options to make things right. Please visit us at your earliest convenience so we can work on a solution and move forward in a positive direction. Sincerely, Al Armour - General Manager

Great place to buy a car!

Extremely satisfied customer! The staff did a wonderful job getting me into the vehicle I really wanted. For a payment I could afford and an excellent interest rate!! I couldn't have asked for better service! Kendall B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to provide such great feedback, Kendall. Our primary focus is to provide each and every customer with exceptional service and it's encouraging to know that our team was able to provide you with such a positive experience. Don't hesitate to reach out if you have any further questions or needs. Best regards, Al Armour - General Manager

Wally armor

Bought our jeep wrangler on the Internet Kody Dewitt, handled everything perfectly, and kept us informed every step, he was very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Kody made such a great impression on you. Best, Al Armour - General Manager

Best Experience!!

Our experience was very smooth. We knew what we wanted and Bill VanHorn provided top rate service. No pressure! Bill was very knowledgeable and thorough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience. It's great to know Bill and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Al Armour - General Manager

awesome service dept

the service rep, Sean, was excellent, he did a great job with information and feedback. I was very impressed by him. he is a very good representative of the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Pamela! Thank you for this great review! Sean is truly an exceptional employee and we appreciate him for giving you a great experience! Please feel free to visit us again for any of your future automotive needs. Best regards, Al Armour - General Manager

Fast service

Vehicle was fixed fast, Bruce called with update. Was treated with courtesy. Glad was fixed quickly. They do try to get your vehicle in and serviced quickly, everyone friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patricia, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that Bruce and our team were able to locate and fix the problem in an efficient and professional manner. Please let us know if there's anything else we can do for you. Sincerely, Al Armour - General Manager

Chrysler

I bought a 2002 Sebring years ago from Wally Armour. I am in need of new car now, and once I get a good downpayment, I will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty, Tammy. We appreciate building long-term customer relationships and we truly value your business. Best regards, Al Armour - General Manager

Awesome customer service, clean facilities

The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bruce and the rest of the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Eric Friedman Dealer Principal

Great customer service

The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bruce and the rest of the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Al Armour - General Manager

Great service

Efficient, fast, and friendly. The service representative was pleasant and the cashier was fast and efficient. No complaints and I was pleased that my car was washed , too. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Wally Armour Chrysler Dodge Jeep Ram. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Al Armour - General Manager