Reviews
Thank you Charlie and Shelby for making my experience
Thank you Charlie and Shelby for making my experience amazing! The entire process of turning my lease in and getting into the exact car I really wanted was such a smooth transition from start to finish. If you're looking for a car, I highly recommend asking for Charlie Lamarche or Shelby Andrus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ms. Harris, thank you so very much for your kind review and recommendation! On behalf of Shelby, Charlie and all of our Matick Team please know how very much your trust and loyalty means to all of us! Stay well!
The service department is skilled compared to other
The service department is skilled compared to other dealer service departments. I’ve been having a chronic issues with my newer vehicle. Some other service department s minimized my concern but George Matick has not.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We can't thank you enough for the trust you put in our Service Team. We recognize there are plenty of repair options locally and we genuinely appreciate your business and loyalty. Rest assured our team will continue to be standing by for anything your vehicle may need in the future. Until then, stay well!
Very happy with my 3rd lease from Matick.
Very happy with my 3rd lease from Matick. GM Sam Vitale and salesman Ken Stevens were professional and made my dream lease possible! Thrilled with my 2024 Equinox EV!! 😊. I highly recommend Matick Chevy. Worth the drive!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks so very much for your generous review and recommendation! We share in your excitement for our new Equinox EV and can't wait to hear about all the adventures you take, gas free! Until we talk again, stay well, and our sincerest thanks!
Christy was my tech rep who checked me in.
Christy was my tech rep who checked me in. She took the time to really listen to my explanation of what was wrong with my car. There were many things going on with the vehicle. So, it took me a while to explain everything. But she listened and I appreciate that. She wrote down what I told her and got my car in right away. She kept me abreast of what was going on with the vehicle as it was being checked and repaired by the service man. She called my phone, she left text messages, and she even sent me emails--all in an effort to keep me aware of my car's repair status. I also appreciated that she offered me a great discount as my overall bill was massive. Secondly, I am so happy with the workmanship of your repair guys. They did a great job! All of the main areas of concern were fixed and my car runs a thousand times better. Marvelous!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review and recommendation following your repair visit. We recognize the first and most critical aspect of a repair is listening to our guests first. From there, we keep you updated and share progress and recommend only what we would to our family. Thank you again for sharing your feelings with us and know we'll be here in the future for any needs you or your vehicle may have.
Clean, appts are on time, need better record keeping(
Clean, appts are on time, need better record keeping( lost my check). Never found it
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review and comments following your visit. We're glad we could get you in and out quickly and that you felt our dealership campus was clean and comfortable. We apologize for the mishandling of your check, that is not the norm and we do make mistakes. Please know we'll work better in the future and we recognize the importance of handling payments securely.
They sold me a $10500 lemon car broke down before 90 days
They sold me a $10500 lemon car broke down before 90 days and now wants to sell me a $8000 motor
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ms. McConnell, we're so sorry to hear of the issue you've faced with your vehicle and so shortly after purchasing. We never like to hear of anyone having to spend money quickly after purchasing, truly. The unfortunate reality is that bad things can happen to good people, especially on vehicles that are 10 years old and have over 100,000 miles. Not always is it possible to understand when an engine will fail, or why. At the time you were considering purchasing this and a few other pre-owned vehicles you had opted for the less expensive model without the warranty coverage to fit your needs and budget in that moment. We recommended at that time both on the window sticker of the vehicle and on the As-Is Disclosure Statement you signed that you could/should consider taking a vehicle like the one you purchased to a third party mechanic if you have any concerns whatsoever. We take great pride in our reputation and treating people right and are sincerely sorry you've experienced such a challenge.
I am a recent leg amputee and hearing that there is nothing that can be done I feel like Chevy Matick just cut off the rest of my limbs and that hurts knowing that I could have went to one of these comer store lots but instead I call myself going somewhere more reputable as Chevy Matick to purchase a used vehicle I didn’t just have $10,000 to give away I’m not even asking to be made whole but some type of reimbursement
The Staff at George Mattick are the Best in Detroit.
The Staff at George Mattick are the Best in Detroit. They take time out to know what you want and exceed your expectations. I really like that Silverado ev.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so sincerely thankful for your review and your feedback about your experience with our team. Know that your trust and loyalty mean everything to all of us... Darlese, Ralph and Demetrius included. Stay well and know we look forward to seeing you again in the future.
I was very happy with my salesman Igor.
I was very happy with my salesman Igor. He was very helpful and got me a great lease deal on my Silverado. He was recommended to me by my daughter when she leased her car and I will recommend him to anyone else who would like to get a vehicle from Matick. Thanks again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for your kind review and recommendation following working with Igor and our Matick Chevy team. To have been referred by a family member is the greatest honor we could ask for. Whenever you or your Silverado need anything, we look forward to helping you again. Stay well!
Excellent service as always!
Excellent service as always! Service completed in less than an hour thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We genuinely appreciate your kind review and recommendation. That said, the trust you put in us is really the key thing we appreciate and want to acknowledge. We recognize you have plenty of options locally for vehicle service and hope to continue to earn that trust in the future. Stay well and safe driving!
From start to finish, this was the smoothest experience
From start to finish, this was the smoothest experience I've had with leasing a new vehicle. I researched dealers here on dealer rater and chose Matick and specifically Erik. I used the chat function on the site and linked up with Tina who answered all my questions. Once I got deeper into the numbers she deferred to Erik. I came in with two trucks in mind. Erik was telling me the ZR2 is the one that I needed to look at. I gave him my wish list early on and was focused on another truck. When that one went pending before I got to the dealership, I took a look at the ZR2 and was blown away. I should have listened to Erik from the start, he had my back, even if the truck was slightly more expensive. We worked out the deal and set delivery for today. Erik was unable to meet today at the last minute, so Paul stepped in and helped close the deal. Courtney in Finance was awesome too. The experience for me and my wife was outstanding. Coming from Downriver, I passed up many dealerships and put my trust in Matick and I was not disappointed. If I had one criticism, it would be with the website and the chatbot feature. It was helpful when I needed it, but the harassing nature of it constantly popping up could be a turn off for some customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for your very kind review about your experience purchasing your truck and the team members you worked with. We, too, agree that the ZR2 you chose was... hot. Great choice! We also genuinely appreciate the feedback about the chat functionality on our website. We are working with our provider to prevent multiple pop-ups like you describe, as we agree that can be distracting. Thanks for being so kind and trusting us with your purchase.