Skip to main content
2025 consumer dealer award
View 1 awards
2025 consumer dealer award

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Montrose Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Awesome service

I recently bought a 2014 Focus and Brad was a great help! He wasn't pushy and he was super patient. He took the time to show me all the different color and model types! He was knowledgeable about all the inside stuff and he helped get my sync set up. I will certianly recommend Montrose Ford and absolutely send them to Brad!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Incredibly Astonished

I purchased a CPO F150. I have never been so happy about a purchase in my life. I will send all friends and family there. Kyle is very helpful and made the buying experience fun. Thank You MOntrose Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Escape

My new ford escape is fantastic, my sales person, John Behrik made it so easy. I recommend Montrose Ford to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love my new Focus ST

I work as a mechanic in the Akron area and I know salesmen. I can say my salesman at Montrose Ford Karl long is rated at the top of the list. He was professional, knew his product and never was pushy, he made buying a car a good experience. I live in Willowick and drive past a lot of Ford dealerships, but I went back to Montrose to work with Karl. I highly recommend Karl and Montrose Ford to anyone looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Adam was very helpful with the purchase of my new truck....

Adam was very helpful with the purchase of my new truck. I had a lot of questions about the truck and he answered them all. I will definitely recommend Montrose Ford in the future.Jerry was also very helpful with the paperwork thank you my address for thank you Adam and Jerry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience buying my new Ford Edge from...

I had a great experience buying my new Ford Edge from Adam Coleman. I was very pleased with the service and he even showed me how to set the temperature in my car with only my voice, wow what great experience definitely would recommend for purchase to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the easiest transaction I have ever done in my...

This was the easiest transaction I have ever done in my 34 years of buying cars. Adam Coleman was so helpful with my new Focus. I still can't get over the fact that there were no games or tricks being played. I will be back again next spring for a Mustang!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Service

What great service. My husband and I just bought a new vehicle and Brad was exceptional. He was very thorough and made sure we had no questions and showed us vehicles until we were both happy. Brad really was awesome I'll be sending all my friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

No pressure

Brad was really helpful and knowledgeable of all the merchandise. There was no pressure and he was patient. He is an excellent salesperson !! Will certainly recommend!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Escapeu

I purchased a new Ford Escape and could not be happier. My salesman John Behrik was a pleasure to work with, and what a great deal. I highly recommend Montrose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No