Ron Marhofer Hyundai

Micheal Baldwin was my rep, great guy, real and straight forward, which was appreciated. Communicated the terms and all information clearly, handled the trade-in and got me on my way in no time. Everyone else there was great to work with through the process as well. Happy with my purchase. Thank you.

My O2 sensor is a bit rusted and instead of trying known techniques to remove it, they wanted to brute force it and have me give them the green light to damage my catalytic converter, which they wanted to charge me an extra 3 grand for if they broke it during the process. I understand not wanting to take the liability, but if they would take the time to do it properly there should not be damage done to other parts of the vehicle. I bought my car here and had hopes that if anyone could do it properly, it would be them especially for what they were charging, boy was I wrong. O2 sensor threads are known to rust, so you think they would have experience in this area. It is disappointing to say the least.

DO NOT BUY A HYUNDAI OR BUY FROM THIS TERRIBLE DEALERSHIP. I have purchased multiple vehicles from this dealership. I purchased extended warranties on all as I was led to believe they would "kick in" after the factory warranty expired, only to find that was NOT the case and I was essentially paying for a warranty on top of a warranty I already had, shameful misleading Marhofer sales folks. The service dept is terrible, ridiculously expensive and poorly trained lacking with mediocre workmanship. The sales dept will tell you anything they want in order to get you to purchase a vehicle, READ the fine print, don't trust a word that comes out of their mouth. Now on to Hyundai vehicles......if you are considering a Hyundai (any Hyundai) make sure you read the attached first (I guarantee you wont want to buy one after reading it) Research online Hyundai theta engine settlement. So if you buy any Hyundai be aware that around 50k-60K they all start burning oil, by the time you hit 80K they will be burning LOTS OF OIL. I had two of my three vehicles burn three quarts of oil every 500 miles and they were under 80K mileage. Hyundai knows this is a design fault. SO they settled the lawsuit with a "lifetime engine warranty". Sounds great eh? Not so fast. You need to pay $260 to do an oil change and an oil consumption test to "prove" its burning oil. Once they determine that you then have to pay $900 for a carbon cleaning and then do another oil consumption test. If it fails that again you get to get the engine replaced !! Fantastic right? Not so fast, you are now out $1200.00 for nothing for something supposedly under warranty and lucky you, you get to have a used re manufactured engine installed in your vehicle, which by the way will do the exact same thing the current engine you have did !! This AFFECTS all there GDI vehicles, new and old, Sonata, Palisades, Tucson, Elantra, Santa Fe......see the class action lawsuit details. The Hyundai warranty isn't worth crap and the dealer about the same. Stay away from the dealer and Hyundai and don't expect your engine to last past 100K without major issues. Pay the extra and buy a Honda or Toyota instead of this design flawed pieces of junk. I know I bought three of them....and learned the hard way. Shameful Hyundai and Ron Marhofer.

Clayton, Thanks so much for your time and help with my Tucson. It was a pleasure doing business with you! Best regards, Denise

Great service every time This why I am ready to lease my 3 rd vehicle and also have referred my whole family

Michael Baldwin and Aramis did a great job in helping with a new car purchase. Also, Chris the GM - really aided in alleviating any concerns etc we had.

The Marhofer service department is the absolute worst. I recently got a text and an email saying there was a "safety recall" issued for my vehicle. I was getting ready for a long trip and got scared, thinking my car may not be safe to drive. I call the dealer I go to now (I stopped going to Marhofer after repeated problems with their service department) and they told me there was no recall recently issued. I call Marhofer and ask why I got the recall messages and was told it was from a software update issued six months ago. The woman on the phone sounded embarrassed when she discovered that I had that update taken care of SIX MONTHS ago! I asked why I would get messages about a recall I had taken care of six months ago and was told "we didn't check" and "computers have a mind of their own." What incompetence. I wonder how many people they scared by sending out recall notices when recall repairs were not necessary.

Had a great experience with Nick and the whole team at Ron Marhofer Hyundai. Love my 2025 Santa Fe XRT

I worked with Micheal and he helped me find the exact car I was looking for. He wasn’t pushy or trying to up-sell me and took the time to get to know me and let me come to the right decision. He even met me in a different Ron Marhofer dealership and made sure that I loved the car I purchased. He also answered questions regarding what happens after the car buying process and answered questions related to a vehicle that I already owned. I would recommend Ron Marhofer to anyone looking for a car and I’ll tell them to ask for Micheal!

I dread buying a car—like absolutely one of my least favorite activities. That being said, Michael (who I can’t mention without also mentioning his amazing hair lol!) was nothing short of amazing. He made the entire process of buying a car from 2 hours away beyond seamless. My husband and son found the car online at about the same time and while one sales individual couldn’t be bothered to track the car down for my husband, Michael spoke with my son, stayed after hours to not only send pictures but updates on the service the car needed prior to being made available. He truly went above and beyond through the entire process keeping us updated every step of the way. We truly appreciated his professionalism and assistance throughout.