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Brunswick Auto Mart

(3,289 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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While on our roadtrip we had the 36,000 mile service

While on our roadtrip we had the 36,000 mile service completed at Brunswick Subaru. The even took care of a minor warranty service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very helpfull and friendly.

Very helpfull and friendly. Ray our salesmen great. Excellent on our trade. We will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went in the dealership to have my oil changed.

I went in the dealership to have my oil changed. The service advisor Joffre Harry was professional and very helpful. He answered my questions and went over the results of the multipoint inspection with me..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bought my 2015 GTI there and never had anyone else

Bought my 2015 GTI there and never had anyone else service it.Thanks Brunswick VW good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone there is kind and very professional.

Everyone there is kind and very professional. They do everything they can to make your experience the very best. Went in for routine maintenance and came home with a new Jee!!! This is my sixth Jeep, fifth from Brunswick Auto Mart! Judy C.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesperson Nael O was very helpful and exceedingly a

Salesperson Nael O was very helpful and exceedingly a pleasure to work with in securing our new car. He is a person I would always want to buy a new car from. In fact in all of my years of purchasing new cars, I am 81 years old/young. I can honestly say he is the only one that I was completely relaxed with as all of the other car sales persons lacked his demeanor and honesty. Thanks Nael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Salesperson Nael O was very helpful and exceedingly a pleasure to work with in securing our new car. He is a person I would always want to buy a new car from. In fact in all of my years of purchasing new cars, I am 81 years old/young. I can honestly say he is the only one that I was completely relaxed with as all of the other car sales persons lacked his demeanor and honesty. Thanks Nael! Carl F

Their kindness and professionalism saved our trip.

Their kindness and professionalism saved our trip. Car’s fuel pump failed as we started our trip. Their reassurance calmed us. They rushed to fix the vehicle; keeping us posted with their progress. Fixed properly and we were on our way. Thank you very much. Clean , comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have never found a more organized and friendly Service

I have never found a more organized and friendly Service Department at a dealership. My "Check Engine" and "Traction Control" Icons came on - so I made my appointment with the Service Department - brought my van into the Service Department - was professionally greeted by one of the technicians in their "Express Lane" - the work on my van was done in 1 hour and is working great. I am very happy with the Brunswick Auto Mart Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing employees.

Amazing employees. Great team work . And very friendly. Great customer service. They will help with what ever you need and will explain it to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a GREAT experience with purchase of my new Outback!

Had a GREAT experience with purchase of my new Outback! First time using Brunswick and have nothing but good things to say about it start to finish. Would definitely recommend this dealership and wish they were closer to me!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.