Reviews
Mrs Perriline Houser
Very pleased with the service person and the overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Customer Service
Reggie was great.....he worked hard to get me the deal that I wanted. Charmaine and Joy were also great in helping me seal the deal. The dealership is very neat and clean and the staff members are kind and courteous. I will definitely recommend friends and co-workers who are interested in purchasing a Kia to KOB.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I had a very memorable experience. Everyone was really nice and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
treated well
Everyone in the service department are very nice and the experience has been pleasant!!keep up the good work!! I love the cookie that was given to me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department
Brought car in for recall item and was only allowed to schedule this service during limited times they allow for servicing of recall items (no weekends allowed). Also was given a quote for repair of items that were different that items listed as in need of repair by 2 other mechanics. Declined to have service done at Kia and was told I would receive a customer satisfaction survey in the mail. I was never sent a survey even though they have a correct email for me, as evidenced by the emails they send advertising new car offers and encouraging me to trade my car in.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
repair recalls & oil change
I received two letters on recall for gas pedal and air bags. also got oil change notice appointment was made for one week later at the time of my choosing everything finished earlier than stated. thank Eric Livingstone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service at Kia of Bedford
The service was quick and efficient and the staff is very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
mr gerald giardina
enjoyed the experience everyone was informitive and friendly helped me get through the process quickly
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Maintenance
Eric explained to me what was needed. He also explained the cost. The waiting room was very clean, nice and comfortable. Once the repairs were completed my car was washed and they also gave me a cookie.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Dennis Markiewicz
Beford's Kia is the greatest. I have bought 5 Kia's in my life time, and at different dealers. I would have to say they are far the best dealer that I have have dealt with. I have to say they are friendly, quick, and they should be give a "Gold Star" like my dad use to say.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase