Reviews
Write a reviewEverything great
Fast service, polite people. Salesman came over to say hi(Paul) work done while I waited. Warranty covered all costs. Coffee and cookies provided!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Crestmont Cadillac Team
Great service. Welcoming environment
Friendly, knowledgeable staff. Clean, tidy and welcoming. Will be back again. Scott was great and helped make the decision making easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate the kind words, Hillary. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team
Very professional, willing to please!
Matt was terrific with my grandson and me. Soo helpful, not pushy, a great representative for Crestmont. I would go to Crestmont again. Great people great dealership !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Crestmont Cadillac Team
Crestmont Cadillac
We liked the attitude of the people, friendly, knowledgeable, and very helpful. If the salesman, Matt, didn't know, he got the answer, he didn't guess.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Matt and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Crestmont Cadillac Team
Register nurse
Very good experience very good report with all staff involved with my visit. Enjoyed the refreshments available for me. Would look for to returning next visit thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ella, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Crestmont Cadillac! Sincerely, The Crestmont Cadillac Team
Service Department excellent
Always treated with respect and honesty and on time.Vicky is very professional and treat you like family! I would highly recommend Crestmont Cadillac
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for putting your trust in Crestmont Cadillac! We pride ourselves in our service department's ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Crestmont Cadillac Team
Great Service and Friendly Staff
I like the friendliness of the staff, specifically, the person that serviced my vehicle. I love that my car is washed and vacuumed while getting my oil changed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yolanda, we sincerely appreciate your feedback. Each employee is a valued member of the Crestmont Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Crestmont Cadillac Team
Great sales team
There was no pressure to buy, offered a very fair price which equaled to a good value for me, will be back in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Crestmont Cadillac Team
Crestmont Cadillac, winter service
fast service in and out ASAP, my Cadillac is ready for winter. I can always count on my service manager to update my needed service to keep me ahead of any unexpected problems before they cause a failure on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Crestmont Cadillac Team
Customer service
The buying process was quick and easy. The paperwork was ready upon my arrival as well as the vehicle. Joe’l was very professional and helpful.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!Sincerely, The Crestmont Cadillac Team