Reviews
The service writers were very responsive and helpful
The service writers were very responsive and helpful based on the v-mail I left for them! They called back quickly, set an appointment for me and were very courteous and helpful when I arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very good service.
Very good service. Jessica in service was real nice and helpful. Shuttle service drivers great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.
Great customer service from beginning to end of visit.
Great customer service from beginning to end of visit. My Volvo was well taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
From April to October had vehicle in 4 times and they
From April to October had vehicle in 4 times and they never fixed it. Was in their garage than mine.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.
Good afternoon, My name is Matt Cunningham and I am the General Manager here at Cronin Buick GMC of Perrysburg. Can you please give me a call at 419-874-4331 so we can get your vehicle in to be fixed. Matt Cunningham General Manager 419-874-4331
Friendly, fast, and fixed the issues without the extra
Friendly, fast, and fixed the issues without the extra costs of “Shot Gun” troubleshooting that dealerships with lesser skilled technicians like to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jake, thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! We sincerely value your business and look forward to your next visit!
Stephanie handled everything from start to finish,
Stephanie handled everything from start to finish, without a glitch. She even removed and discarded a body from the trunk. Who would have guessed? All jokes aside, thank you for a positive experience in purchasing my 2012 Passat.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Mr Schinharl is the reason I use perrysburg Volkswagen’s
Mr Schinharl is the reason I use perrysburg Volkswagen’s Service department. I trust him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.
I think that the people may be good, but the management
I think that the people may be good, but the management is terrible. Ordered a windshield that they said would be ready in a couple of days, but no one called, ever. I called several times. Finally had to argue with a guy that it should be there. This took about a month. Anyway, it is typical that they seem very disorganized. Keith finally took care of me on the windshield and Carl took care of me at the Wreck center. They both seem like they care.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Good Afternoon, My name is Matt Cunningham and I am the General Manager at Cronin Buick GMC of Perrysburg. I would like to personally apologize for inconveniencing you while working on getting your new windshield. I can promise you that it is not our intention to be disorganized with getting parts in that we cannot keep in stock. I have spoke with the service writer and the manager about making sure that we get things accomplished for customers as soon as possible. If you need anything in the future please contact me at 419-874-4331. Matt Cunningham Buick GMC of Perrsyburg General Manager 419-874-4331
The noise is still coming from my vehicle and cost me
The noise is still coming from my vehicle and cost me $2300. I would like it to be resolved when I come in for my next service so far they have been fair
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn your experience into a positive one.
oil change done in less time than i expected the service
oil change done in less time than i expected the service was great and the staff friendly will look forward to the next service they check out all the things that need to be done and go over the top with the respect of my truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review for us at Cronin Buick GMC of Perrysburg. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.