Reviews
The service department did an excellent job.
The service department did an excellent job. Easy scheduling. Fast and friendly service. I would recommend to others.
The service department did an excellent job.
The service department did an excellent job. Easy scheduling. Fast and friendly service. I would recommend to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt was polite, patient with my many questions and
Matt was polite, patient with my many questions and informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warranty!
Matt was polite, patient with my many questions and
Matt was polite, patient with my many questions and informative as to current situation with my vehicle. Part came in sooner than anticipated, so that was an extra bonus and it was covered under warranty!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Steve was extremely helpful and quick about finding me a
Steve was extremely helpful and quick about finding me a very good car. He showed me how some of the things worked in it. Everyone helped me because of my height problem (short) to be able to use the car.
Steve was extremely helpful and quick about finding me a
Steve was extremely helpful and quick about finding me a very good car. He showed me how some of the things worked in it. Everyone helped me because of my height problem (short) to be able to use the car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jack, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for your professional and kind service and help
Thank you for your professional and kind service and help in our process of getting this new car. I have been buying cars from you for over 50 yrs. Blessings
Thank you for your professional and kind service and help
Thank you for your professional and kind service and help in our process of getting this new car. I have been buying cars from you for over 50 yrs. Blessings
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
Always courteous, and on time!
Always courteous, and on time!! Like the waiting room as well! I know my cat is in good hands!
Always courteous, and on time!
Always courteous, and on time!! Like the waiting room as well! I know my cat is in good hands!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department, quality team.
Great service department, quality team. They have a wide selection of quality new and previously owned vehicles with a good sales team.
Great service department, quality team.
Great service department, quality team. They have a wide selection of quality new and previously owned vehicles with a good sales team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Amazing service.
Amazing service. Purchased many vehicles in the last 10 years will definitely return. Definitely recommend Baumann Auto Group.
Amazing service.
Amazing service. Purchased many vehicles in the last 10 years will definitely return. Definitely recommend Baumann Auto Group.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Logan was great to work with, and I would buy another
Logan was great to work with, and I would buy another vehicle from him again.
Logan was great to work with, and I would buy another
Logan was great to work with, and I would buy another vehicle from him again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I made an appointment and when I arrived I was greeted
I made an appointment and when I arrived I was greeted promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great experience!
I made an appointment and when I arrived I was greeted
I made an appointment and when I arrived I was greeted promptly and professionally. The service department had my vehicle in the shop within 5 minutes and completed my requested service on time. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Al Baumann's service department! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Baumann won’t be beat is a terrible slogan.
Baumann won’t be beat is a terrible slogan. It should be, Baumann won’t honor the warranty they sell. Horrible experience dealing with the service department and the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity called it an adjustment. Claim denied… … I will never buy another vehicle for Baumann or their “warranty” with the car.
Baumann won’t be beat is a terrible slogan.
Baumann won’t be beat is a terrible slogan. It should be, Baumann won’t honor the warranty they sell. Horrible experience dealing with the service department and the warranty company. We spent over $3,000 on a warranty that wouldn’t cover the repair bill based on the verbiage of the claim. My truck was repaired, Fidelity called it an adjustment. Claim denied… … I will never buy another vehicle for Baumann or their “warranty” with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 332-8236 to discuss your concerns, as your satisfaction is of utmost importance to us.