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Reviews
Madison Rosenberger was so kind and helpful to me.
Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual
Madison Rosenberger was so kind and helpful to me.
Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ryan, We love hearing Madison Rosenberger treated you well! Consistency in service is what we're after, so glad we hit the mark again. Thanks for your business! Best Regards, Marcello Frustaci General Manager
This is the reason I don’t like filling these things out.
This is the reason I don’t like filling these things out. Just make it simple.
This is the reason I don’t like filling these things out.
This is the reason I don’t like filling these things out. Just make it simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tlacey, We know these things can feel like a chore, in order to continue providing exceptional service we rely on customers like you to give us a little feedback. Thank you for the effort. Best Regards, Marcello Frustaci General Manager
Taylor Salmons at Germain made the difference for me.
Taylor Salmons at Germain made the difference for me.. from the beginning to the end. PS thanks Taylor
Taylor Salmons at Germain made the difference for me.
Taylor Salmons at Germain made the difference for me.. from the beginning to the end. PS thanks Taylor
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Victoria, Thank you for the high recommendation of Taylor Salmons! We're so glad he was honest and straightforward and helped you get a great vehicle at a great price. His integrity is what we're all about. We appreciate your business! Best Regards, Marcello Frustaci General Manager
My experience as always has been favorable.
My experience as always has been favorable. I dealt with Christopher Curtis this appointment, he was very knowledgeable and helpful.
My experience as always has been favorable.
My experience as always has been favorable. I dealt with Christopher Curtis this appointment, he was very knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, Consistency matters, and we're glad you've found that with us over time. Christopher Curtis is definitely one of our knowledgeable team members, and it sounds like he lived up to that during your appointment. Your continued business is something we never take for granted! Best Regards, Marcello Frustaci General Manager
Chris Curtis was very friendly and helpful.
Chris Curtis was very friendly and helpful. He kept me informed about what was going on with my car.
Chris Curtis was very friendly and helpful.
Chris Curtis was very friendly and helpful. He kept me informed about what was going on with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pat, Staying informed throughout the service process shouldn't be a luxury, it should be standard, and Chris clearly gets that. Your feedback means a lot to our team. Come see us anytime! Best Regards, Marcello Frustaci General Manager
Brought car in for service.
Brought car in for service. Developed a severe problem a few days after. Called Chris told me to bring the car in ASAP. I did. Chris immediately took care of it. It needed a part. It was ordered and repaired the next day…. Thanks Chris and Teresa for the tip top service. Jim Antonio. Customer for 23 years. Bought 3 cars.
Brought car in for service.
Brought car in for service. Developed a severe problem a few days after. Called Chris told me to bring the car in ASAP. I did. Chris immediately took care of it. It needed a part. It was ordered and repaired the next day…. Thanks Chris and Teresa for the tip top service. Jim Antonio. Customer for 23 years. Bought 3 cars.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim, We are so glad that Chris and Teresa got your automotive needs swiftly resolved. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Marcello Frustaci General Manager
First I would say that I am not to good at technology and
First I would say that I am not to good at technology and when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did his best to help me and change my tire. I really appreciate Christopher great customer service. Blessings to Christopher and all the staff at Germain Toyota!
First I would say that I am not to good at technology and
First I would say that I am not to good at technology and when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did his best to help me and change my tire. I really appreciate Christopher great customer service. Blessings to Christopher and all the staff at Germain Toyota!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are so glad that Chris took great care of you and your automotive needs. If there is ever anything more that we may assist you with, please do not hesitate to give us a call. Best Regards, Marcello Frustaci General Manager
My car was taken in on time for an oil change.
My car was taken in on time for an oil change. Other issues were discovered and noted in great detail that needed attention that I had no idea about. I got a free tire rotation since I had purchased new tires there last year, and I was given a $100 coupon for all of the work that was done. It's good to know that my car is in good hands and gives me peace of mind. I gave my approval for the work to be done and it was done immediately since they had all the needed parts on hand.
My car was taken in on time for an oil change.
My car was taken in on time for an oil change. Other issues were discovered and noted in great detail that needed attention that I had no idea about. I got a free tire rotation since I had purchased new tires there last year, and I was given a $100 coupon for all of the work that was done. It's good to know that my car is in good hands and gives me peace of mind. I gave my approval for the work to be done and it was done immediately since they had all the needed parts on hand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Marcello Frustaci General Manager
Great Job, Karina Lozano was fast, friendly and efficient
Great Job, Karina Lozano was fast, friendly and efficient in doing her job from greeting to farewell
Great Job, Karina Lozano was fast, friendly and efficient
Great Job, Karina Lozano was fast, friendly and efficient in doing her job from greeting to farewell
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Theresa! Thanks for taking a moment to recognize Karina on our service team. She goes out of her way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again! Best Regards, Marcello Frustaci General Manager
Excellent Service from Linda Edward!
Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the time to explain every detail about the car, financing options, and warranty coverage. What really stood out was her honesty. She made the entire process smooth and stress-free. I highly recommend asking for Linda if you’re looking for a reliable and trustworthy salesperson!
Excellent Service from Linda Edward!
Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the time to explain every detail about the car, financing options, and warranty coverage. What really stood out was her honesty. She made the entire process smooth and stress-free. I highly recommend asking for Linda if you’re looking for a reliable and trustworthy salesperson!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-star review, Remya! We're delighted Linda provided you with all the support and transparency you needed to make this transaction a breeze. Congrats on the new Toyota! We wish you all the best in your upcoming journeys, from everyone at Germain Toyota. Best Regards, Marcello Frustaci General Manager