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Byers Imports Porsche

(358 reviews)
Visit Byers Imports Porsche
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (614) 465-4138 (614) 465-4138
Used (614) 465-4131 (614) 465-4131
Service (888) 703-4985 (888) 703-4985

Reviews

(358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Genuine, Easy.

Needed a new car after a car totaling accident, and was test driving a reasonably priced Jetta the next day. Great service, I recommend Byers to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

IsaacO, Thanks for taking the time to submit a review regarding your recent purchase at Byers Volkswagen by the Airport. We appreciate your feedback! While we are not happy that your car was totaled; we are very glad that we were able to get you back on the road with a new Volkswagen Jetta!

Purchase of 2011 911 Carrera 4S

I wanted a low mileage AWD Manual transmission Porsche 911 and responded to an online add for a Carrera 4S offered by Byers Imports. Justin Paskey responded to my information request early the next day. We discussed the vehicle and Justin checked several features about which I asked. He answered all my questions. I was not pleased with the dealership's hesitancy to reduce their price, but we quickly agreed on terms for the purchase. I flew in from Minneapolis and was picked up at the airport by Justin. We drove directly to where he had my vehicle waiting. Justin and I did a walk-around both outside and inside the car. Justin went through all features explaining items, as well as answering my additional questions. While I was in the air, Justin worked with my bank and Byers' finance people so that the paperwork was also ready when I arrived. I was pleased to accept the car and sign the paperwork. This was a very good transaction from my perspective. I spent more time in Midway Airport on a layover than I did in the dealership examining my vehicle and signing the papers. Justin even printed off a map for me to follow to get back home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John Rahm (North Oaks Minnesota) - Thanks John for taking the time to submit a review regarding your recent purchase of a Porsche 911. Flying to Ohio from Minnesota says a lot in itself! We greatly appreciate your business. Justin is a true asset to the Byers Family. We are fortunate to have him! Thanks so much for your business!

2015 A3

Bought a new A3 over the weekend from Justin "by the airpoooorrrrrrttt. Could not have been any easier or smoother. Highly recommend both Justin and Byers if your in the market for an Audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnathan from Columbus, Glad to hear about your recent purchase of your Audi A3! We are happy that you purchased your A3 from us, as well as Justin Riddle, our Byers By The Airport Guy!! We love Justin and are lucky to have him on our Sales Team! We look forward to many years of a great relationship with you!

Cayenne

Justin and his team were very easy to work with and made the process enjoyable. The whole team always works with us to get the best deal and provide the best service. This si our second car from Byers. Plus they do free details which my husband loves!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Clark from Columbus, Thank you for submitting a review on your recent car buying experience at Byers Porsche! We appreciate the positive feedback and are very excited to have you as part of our Byers Family!

1st time Subaru owner

I absolutely loved this car buying experience. I have never been treated so well at a car dealership. The people were so helpful and pleasant and made this a painless procedure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lynn from London, Thank you for taking the time to submit a review on your recent experience at Byers Airport Subaru. I am happy to hear that you are a first time Subaru owner! I am sure that you will love your Subaru like all Subaru owners do! We appreciate your business!

New F-Type Purchase

Excellent experience throughout entire buying process! Justin in Sales was very helpful while allowing us to make our own decisions with his support! Was very stress-free process and LOVE my new F-Type!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenn from New Albany - Thanks for taking the time to submit a review on your recent experience with Byers Jaguar and Justin Paskey! We are so lucky to have Justin on our team. He works hard and his hard work shows. We welcome you back anytime! Stop in and say Hello; or let us shine up your new F-Type!

Great service and assistance buying my new car!

Kevin King, Sean McKinney and JT Masters, WOW!, what a pleasure doing business with these gentlemen. While the Byer's dealerships possess an exemplary reputation their choice in staffing is extremely impressive too. i made a phone call to the dealership, explained what I was considering purchasing and they immediately invited me to the dealership. Arriving at the dealership, vehicles matching my request were waiting for me at the front door. Encouraged by Sean to take my time and evaluate the vehicles and consider the options available to me on each vehicle. It became such a relaxing and comfortable decision. Paperwork, ugh, not an issue with JT at his desk. All the paperwork was ready and extremely organized. JT explained everything very clearly making it a very stress free process. Before I drove off the lot with my new car Sean explained every detail on the vehicle with me, inviting me to return at anytime with additional questions or concerns. My experience with the dealership did not end when I drove off the lot, I have had follow-up calls and emails from Sean and JT. I am very grateful knowing that they continue to care and reach out to me offering their assistance. Thank you Kevin and thank you Byers Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Awesome Review! Thank you so much for the kind words! I know that our Service, Sales, and Financing departments work so hard to keep you, the customer, at ease and happy with every experience! Of course, this dealership is driven by, who we feel is the best, Kevin King! What a great leader!

Outstanding Sales & Financial Team

My salesman Sean worked diligently to find the right car for me! He did everything short of getting down on his knees and begging to get the right financing for me. My unique situation with my current car and loan made it a very difficult task, but Sean persisted and succeeded! I finally got out from underneath my old car loan and am driving a beautiful 2015 VW Passat! My sincerest gratitude goes out to Sean and the whole Byers Import Team!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Heather Jackson, Thank you for taking the time to submit a review regarding your very positive experience at Byers Volkswagen By The Airport! We appreciate your kind words and are very happy that we were able to assist you in getting the exact car for you! Sean is an awesome addition to our Sales Staff; we are lucky to have Sean and his dedicated, high integrity, honest, professionalism! Don't forget to bring your car in for Service when it is time!

great experience, location, very friendly

I have dealt with this dealership for 6 years! I have bought many different cars (makes and models) from different dealers in central Ohio and this one would be number 1!!!! They are very family oriented, polite ,and friendly as any dealer I have ever walked into in the last 40 years! I would recommend and will buy a car again from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bud Man, Thank you for taking the time to write us a review! As a member of the Byers Automotive Family; we appreciate you allowing us to serve your family's car buying needs! Byers Imports works hard to be the best at caring for our customers! We are proud that our hard work and dedication have proved to be a positive buying experience for you!

Great!

John Smith was great. Very accommodating, helpful, and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Sarah! Thanks for the compliments regarding the recent purchase of your vehicle! John is very conscientious and takes great care with every customer; we are lucky to have him on our Sales Team! We look forward to serving all your future car buying needs!