Reviews
Great place to buy!
Joseph was great to work with! He was very personable and not pushy! Spent time with us and was very pleasant! Definitely will recommend him to others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Experience!
We definitely did not come in to John Hinderer looking for a new vehicle! Unexpected repairs on our current car led us to question if trading it in wouldn’t be a better option. Completely unprepared to choose and finance a new vehicle, I was admittedly a little frazzled. Johnathan Hinderer was so patient and kind with us, referring us to Ron Strong, who took excellent care of us. He listened to our needs, what worked for us as a family of 5 and for our budget, and made the process as seamless as possible. Bill was so patient with us and helped us work out a way to meet our needs in a way that never felt forced or “salesy”. I believe him and Ron truly did want what was best for us. Ron even came in on his day off to make certain we were well taken care of for the sale process. Tyler Mcrub, our Honda Genius, was amazing at showing us the ins and outs of our new Pilot! Our overall experience at John Hinderer in Heath was truly amazing. For a situation that started unexpectedly and with great stress, we felt well taken care of, heard, and never pressured, as we made the best decision for our family. I look forward to continuing our relationship with John Hinderer in Heath through the life of our new vehicle! Thank you to Johnathan, Ron, Bill, Tyler, Taylor for a job well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
frindly service
The staff was helpful in taking care of my needs. I received a call informing me of a problem and we were able to take care of it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Dept is good - REAL good!
Not only did Jarrod Ridgeway and the service team perform the 6 month service on my new Accord as expected, and get me in and out pretty fast, but they even did a quick "polish & buff" on 2 black streaks left on my hood and roof when my car was struck by a wimd shield wiper that flew out of the bed of a pickup truck going down the highway at 70 mph!!! And my Accord looks like the day it rolled off the lot again!! These guys are good. REALLY GOOD!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Met and went beyond my expectations. This was not a regular service visit. Just applying Auto Butler. But it looks fantastic! Expect to have it done again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
I had a great experience. Everyone was super friendly and helpful! They went above and beyond to help me with the purchase of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic!
Had an amazing experience. Everyone who helped us was very nice. We will definitely come back in the future. Really enjoyed the customer service. Thank you guys so much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Three '19s- and they're a 10!!!
I've bought our last 10 cars from John Hinderer Honda - 3 this year!!! A '19 Odyssey, a '19 Accord, and a '19 Civic!! (And here's a pic of me with my brand new '19 Accord!!! It's b-e-a-u-t-i-f-u-l !!! ) I've worked with Dustin Boucher since the day he arrived and he and everyone at the dealershio have made the car buying process 1000% pain free and as easy as it could be! I'd even say they've made it fun!! If you want to feel like family rather than just another number or just another transaction, go see Dustin and the gang at JHH!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was perfect
Amy was so understand and helpful through the whole process everybody who helped I couldn’t thank enough I think his name was Henry was awesome he made everything happen and I couldn’t be more happy with what happened thank you guys so much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice experience in leasing our new car!
Great experience working with sales rep Dustin Boucher and the John Hinderer Honda dealership. The leasing process was easy and quick. Highly recommend sales rep Dustin Boucher and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car