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John Hinderer Honda

(5,590 reviews)
Visit John Hinderer Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm 12:00pm–5:00pm
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(5,590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Hinderer Honda from DealerRater.

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Great place to buy!

Joseph was great to work with! He was very personable and not pushy! Spent time with us and was very pleasant! Definitely will recommend him to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful Experience!

We definitely did not come in to John Hinderer looking for a new vehicle! Unexpected repairs on our current car led us to question if trading it in wouldn’t be a better option. Completely unprepared to choose and finance a new vehicle, I was admittedly a little frazzled. Johnathan Hinderer was so patient and kind with us, referring us to Ron Strong, who took excellent care of us. He listened to our needs, what worked for us as a family of 5 and for our budget, and made the process as seamless as possible. Bill was so patient with us and helped us work out a way to meet our needs in a way that never felt forced or “salesy”. I believe him and Ron truly did want what was best for us. Ron even came in on his day off to make certain we were well taken care of for the sale process. Tyler Mcrub, our Honda Genius, was amazing at showing us the ins and outs of our new Pilot! Our overall experience at John Hinderer in Heath was truly amazing. For a situation that started unexpectedly and with great stress, we felt well taken care of, heard, and never pressured, as we made the best decision for our family. I look forward to continuing our relationship with John Hinderer in Heath through the life of our new vehicle! Thank you to Johnathan, Ron, Bill, Tyler, Taylor for a job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

frindly service

The staff was helpful in taking care of my needs. I received a call informing me of a problem and we were able to take care of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The Service Dept is good - REAL good!

Not only did Jarrod Ridgeway and the service team perform the 6 month service on my new Accord as expected, and get me in and out pretty fast, but they even did a quick "polish & buff" on 2 black streaks left on my hood and roof when my car was struck by a wimd shield wiper that flew out of the bed of a pickup truck going down the highway at 70 mph!!! And my Accord looks like the day it rolled off the lot again!! These guys are good. REALLY GOOD!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service

Met and went beyond my expectations. This was not a regular service visit. Just applying Auto Butler. But it looks fantastic! Expect to have it done again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience!

I had a great experience. Everyone was super friendly and helpful! They went above and beyond to help me with the purchase of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic!

Had an amazing experience. Everyone who helped us was very nice. We will definitely come back in the future. Really enjoyed the customer service. Thank you guys so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Three '19s- and they're a 10!!!

I've bought our last 10 cars from John Hinderer Honda - 3 this year!!! A '19 Odyssey, a '19 Accord, and a '19 Civic!! (And here's a pic of me with my brand new '19 Accord!!! It's b-e-a-u-t-i-f-u-l !!! ) I've worked with Dustin Boucher since the day he arrived and he and everyone at the dealershio have made the car buying process 1000% pain free and as easy as it could be! I'd even say they've made it fun!! If you want to feel like family rather than just another number or just another transaction, go see Dustin and the gang at JHH!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was perfect

Amy was so understand and helpful through the whole process everybody who helped I couldn’t thank enough I think his name was Henry was awesome he made everything happen and I couldn’t be more happy with what happened thank you guys so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice experience in leasing our new car!

Great experience working with sales rep Dustin Boucher and the John Hinderer Honda dealership. The leasing process was easy and quick. Highly recommend sales rep Dustin Boucher and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.