MAG Midwestern - Audi, Bentley, BMW, JLR, Lamborghini, Maserati, Mini, Porsche, Volkswagen, Volvo

I had a really great experience when buying my new ride.Ray was really great, he worked his magic and got my payments right around where I wanted it to be and compared to the last time I bought a used car,I had to put down a lot more than I did here.If you want a good experience go to Midwestern Auto.

Great service and the best price for my Honda Civic Typer R in the country!

I was extremely disappointed by their service department. One of my cars came back with a large scratch on it. After dealing with the dealership for several weeks, they would not stand behind the damage or help in anyway. Another car of mine came back with a check engine light and a dead battery. A third car of mine came back with a large abrasion on a wheel. I had to accept all of this.

After leasing 7 (seven) Audi A-4’s back-to-back over the past 25 years, I was compelled to purchase my 2018 upon lease-end due to no NEW A-4 inventory to choose from at the time (COVID!) My recent Service at MAG in Dublin Ohio (at 65,000 miles) to address an AC refrigerant leak has been very frustrating. First, I was charged over $300 in labor to diagnose and recharge my AC system… three days later it was blowing hot air again! Upon returning it a SECOND TIME I waited over a week and still hadn’t received a call to apprise me of the progress. AFTER leaving two voicemails, I was finally called and told they didn’t have the manifold they needed to charge the system with dye and that my car and two others were sitting there awaiting arrival of said equipment. Their “computer system” has been down, and phone calls weren’t answered in Service the whole time. After a week, I received a call to say; “you can pick up your car but after driving it awhile, it’ll stop blowing cold AGAIN, then you’ll need to bring it BACK to let us locate the source of the leaked dye! It’s a shame that after over 20 years of satisfied driving and service experience, ONE bad service experience has me seriously considering making my next lease anything OTHER than another Audi.🤷‍♂️🧐

Went to MAG to purchase a VW Atlas. Every interaction with dealership was professional, treated with respect and in a straightforward manner. Pricing is transparent, and best in the area based on my research. Ended up not purchasing from them due to other reasons, but would absolutely recommend them!

I had my car serviced Gabby was very professional giving me a estimate and scheduling, the service personnel was excellent recording the repair and recommended changes fair price timely repairs I have been coming here for several years and they always give me great service I have a 2002 audi quto with 130k miles so things need repair or replace thanks Gabby

I took my Range Rover in over a month ago. My first time servicing my car there. It is still under factory warranty. There wasn't a service advisor in site. They had my car for days. I called 3 days later to ask for an update. Nothing. I called back again, talked to the front desk guy (who was kind) and was on hold for 15-20 minutes as he searched for a technician to get me answers. I was told "nothing you requested is approved by Land Rover" I knew it was xx and they never even reached out. Just a flat out no. I thought to myself, wow, a luxury brand really treats their customers like this? No way. I knew I had to get a second opinion. I get a video from MAG saying my car was inspected and done. I show up the next day and they say "your car is not ready, they sent you an automated text and shouldn't have". I demanded it back and left. I ended up going to GERMAIN EASTON. TOP OF THE LINE CUSTOMER SERVICE! They got me a loaner car, text me the next day letting me know Land Rover APPROVED every last thing I requested with my bumper to bumper factory warranty. I didn't have to call them and ask and follow up. I bought my last car from Germain Lexus and had a wonderful experience there too. DO NOT trust MAG! The front desk guy told me "Land Rover sucks man" RE: to me requesting new parts for my car that were "rejected".... It really put a sour taste in my mouth about Land Rover as a whole, and Germain of Easton really changed my mind. Forever a Germain customer. MAG, please do better!

My wife and I bought a Maserati from Charles and John at MAG a few weeks ago. It was an unrivaled experience. They were incredibly responsive and professional and respectful of our time. Without much prompting, they quickly negotiated an incredibly fair deal and expeditiously moved through the closing process. Then they patiently walked through all of the features after selling the vehicle to help my wife fully maximize the experience. I can’t underscore how fantastic the process was start to finish. They absolutely earned our business going forward, and I’d recommend them to anyone.

Have had my 2011 Saab 9 3 XWD Serviced Several Times. They try to do the best they can considering that GM Screwed Saab by forcing them to File Bankruptcy. Have appointment for 07/29/2023 to check car out.

Great service and the estimate for the service was in line with the actual price Gabby was a pleasure to work with during scheduling and pickup