Reviews
Dan Borlo was great!
Dan Borlo was my the salesman for my sister. He was do welcoming and friendly. When we approached the dealership he was just coming in on his shift, he dropped everything and helped us out right then. He was so nice and truthful to us. But not only him, everyone at the dealership was great to work with, we enjoyed our experience very much and look to come back and buy another vehicle from Kerry Toyota of Florence Ky.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Dan is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Mark Stein, General Manager
John sandlin
John was awesome was so helpful, would buy a car from him again. Was very honest and informative about the vehicle I purchased. Was nice and polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Misti, our number one goal is customer satisfaction. We are so pleased that John was able to provide you with such exceptional service. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Mark Stein, General Manager
Great Experience
I had the best car buying experience last night. My sales person (John Sandlin) had the cars we talked about lined up and ready for me to test drive when I arrived. He was not trying to pressure me into anything. He was focused on me and not distracted by other customers. I would highly recommend John and Kerry Toyota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Elder, it was a pleasure to read about your buying experience working with John. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Mark Stein, General Manager
Satisfied Customer
We had a pleasant experience purchasing a certified used car from Kerry Toyota. We were able to test drive multiple cars that fit what we were looking for. When we picked the one we liked, we came to an agreeable price for a car that was in great shape! Todd helped us out with making sure we were happy. He took it upon himself to supply us with the second key for the vehicle, which was very important to us.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! It’s encouraging to know that Todd able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Toyota that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Take care! Mark Stein, General Manager
Good dealership experience
We recently had a great buying experience at Kerry Toyota. Our salesman Todd Addler, was very easy to work with and got us a really good deal. We didn't get the feeling of being pressured or to the other extreme that they were too busy to help us. Everyone was very pleasant. Our overall experience was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It is magnificent to know that Todd was able to provide you with the pressure-free and knowledgeable service that our dealership is known for. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to seeing you again. Mark Stein, General Manager
Enjoyable Experience
I must say, purchasing a vehicle can be a very stressful outing. However, working with Dan Borlo made it quick, easy and enjoyable. Thanks Dan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Dan was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mark Stein, General Manager
No hassle
Buying a vehicle from Kerry Toyota was hassle free and painless. Dale didn't pressure us into feeling like we were under the gun to make a decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We appreciate your feedback and are happy to hear that Dale was able to meet your needs. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mark Stein, General Manager
Good experience at Kerry
Bought a Highlander Sport yesterday, worked with John Sandlin. Very good salesman, made the experience less stressfull. Hes very knowledgeable. Would buy from him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that John was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Mark Stein, General Manager
When the Going Gets Tough, Kerry Toyota Gets Going
I had an awesome, quick, and pain-free sales experience buying a used Volvo from Dan Borlo. He was easily the most personable sales person I have ever had the pleasure of working with. I felt that he genuinely cared that I found a car I loved at a very fair price. He even took it a step further when something went wrong with the used vehicle shortly after my purchase. This was when Dan Borlo and Kerry Toyota really showed me what they are made of. Once I fully explained the issue to Dan and the management team at Kerry, they stepped up and helped me with the vehicle repair... On their dime! I was overwhelmed by their commitment to service and making things right, even after the sale was made. I would definitely recommend Kerry Toyota, and cannot picture myself buying a car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patrick, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Dan assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Take care! Mark Stein, General Manager
You can count on Dale Fisher
Working with Dale Fisher was inspirational. I shopped for a car for more than a week, and Dale stood out as the most honest and sincere sales agent among the number of car dealer sales agents that I talked to from other car dealers. I trusted him about both the price and the quality (safety) of the Toyota RAV4 that I bought. Keep up the wonderful job, Dale!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Dale is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new RAV 4! If you have any questions or concerns, please do not hesitate to come see us. Mark Stein, General Manager