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Kerry Chevrolet of Alexandria

(3,202 reviews)
Visit Kerry Chevrolet of Alexandria
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (859) 448-5988 (859) 448-5988
Used (859) 838-4116 (859) 838-4116
Service (859) 838-4023 (859) 838-4023

Reviews

(3,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Chevrolet of Alexandria from DealerRater.

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Thanks Darius! Great experience at Kerry Hyundai. Darius...

Thanks Darius! Great experience at Kerry Hyundai. Darius was helpful in explaining our sales options, giving a test drive and explaining the car. He also set up bluelink.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! Congratulations on your new vehicle!

Nice people low pressure sales, good selection of cars I...

Nice people low pressure sales, good selection of cars I wanted. Would send all my friends to Kerry for a new car. Love my new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Worst service ever they didn't even look at what the...

Worst service ever they didn't even look at what the appointment was for!! They just hooked the car up to a code finder and tried to charge me 4,000 dollars for a timing chain that don't need replaced. The car went in for the transmission not shifting and when I told them that they said they couldn't get to it for 4 weeks. The car starts and runs just don't shift.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Jason a call at 859-635-6578 ext: 2134 so we can work towards a solution. Thank you and have a great day.

Everyone was very friendly and helpful. Despite the fact...

Everyone was very friendly and helpful. Despite the fact that there were very few new vehicles to look at we found the model we interested in seeing. The overall experience was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

The employees at this establishment are very professional...

The employees at this establishment are very professional respectful and polite. They made me feel as if I was a part of the Hyundai family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

Excellent service.they worked me in on my schedule and...

Excellent service.they worked me in on my schedule and and got the service completed in reasonable time frame thanks for taking care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Got my first service done everything went well got in and...

Got my first service done everything went well got in and done very good time they said one hour and that was close to it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Kerry Chevrolet, Inc.!

Came in for a issue due to my brakes. Was told I needed...

Came in for a issue due to my brakes. Was told I needed to pay $1000 for new front brakes and calibers. Came home and did it myself for $150, these places are a scam.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Jason a call at 859-635-6578 ext: 2134 so we can work towards a solution. Thank you and have a great day.

Andy Hanck was the salesman. He was top notch, friendly...

Andy Hanck was the salesman. He was top notch, friendly and very knowledgeable. I would recommend that any of my friends visit Kerry when shopping for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new Chevy!

Brian and the technician went above and beyond...

Brian and the technician went above and beyond expectations. They got me back on the road immediately. Their attitudes were what was so shocking. In 2021 it is difficult to find people that will work for you when there is nothing in it for themselves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!