Reviews
Write a reviewJust purchased an 2021 RDX A-spec for my wife. We agreed...
Just purchased an 2021 RDX A-spec for my wife. We agreed to a deal over the internet and phone. We drove 3.5 hours from Knoxville to Louisville. 1st Neil Huffman Acura gave far and away the best deal. 2nd there was no hidden fees when it came time to close the deal! It was exactly what we agreed to. 3rd Due to the long drive, I asked that they expedite the turnaround so we could get back on the road to Knoxville. When we arrived everything was ready and the process was smooth and quick! Ashley Sims was outstanding to deal with. No games, just a great up front deal! She was very professional and took great care of us. She could not have done it better!! Thanks Ashley!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just purchased my TLX 2021 a-spec best experience from...
Just purchased my TLX 2021 a-spec best experience from top to bottom I wanna thank nick dampier for such a wonderful service and staff he has I want to give special thanks to Ashley sims she has a life long customer in me she made everything seamless n professional she's just hands down the best to deal w/ I could go on and on but I just want to say neil Huffman acura has what your looking for thank you can ashley and Nick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Malick Diallo was my sales associate. He was very...
Malick Diallo was my sales associate. He was very professional through the whole process. I have driven Acuras for several years & have been very pleased with the all of them. Service dept is top notch.9
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
My husband and I were looking to test drive an Acura RDX. We met Bill Seibert when he came to greet us and asked how he could help us. My husband explained our purpose and what we wanted. Bill was excellent in listening and showing us our options. We never felt pressured and he took his time with us. We ended up leaving with a 2020 Acura RDX that is awesome! Bill was awesome and the other staff we worked with was just as great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill Seibert’s service was over the top amazing! This was...
Bill Seibert’s service was over the top amazing! This was my first time buying a car by myself and Bill made sure I left with a car I was in love with. He made the whole process so smooth and so easy. The customer service from this Huffman dealership is nothing I’ve encountered before. They welcome you with open arms (6 feet away) and make sure you’re happy from the moment you walk in and even after you leave the lot! I will be back when it’s time to get my next car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad Bill and the rest of Team Huffman made such a fantastic impression! Thanks for choosing Neil Huffman Acura and please come back and see us :)
Excellent experience!
Entire experience was very pleasant, easy to work with the team members at Neil Huffman. Our sales person Bill Siebert was terrific— extremely knowledgeable and helpful. I highly recommend Bill and the team here... I have already recommended him to several friends looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Very Satisfied Customer
Top of the line customer service! Professional! Did not hassle me, but had exactly what I was looking for and I am extremely pleased with my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Five Stars
Recently purchased Acura MDX from Neil. My best car purchase experience so far, Malick Dialio made is so easy and we were able to complete all paperwork in 15 minutes :), Their prices are hard to beat. Five Stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Customer Service!
The staff at Huffman Acura are a pleasure to work with! They worked around our busy schedule, and gave us a deal that we could not refuse. This was our second purchase...and will not be our last. Michael Stack is a true professional--and we greatly appreciate his flexibility in working with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joel, thanks so much for your review. We are so happy to hear that Team Huffman was able to help find the perfect vehicle for you! Please come back and see us again soon :)
Michael Stack took great care of us....again! This was...
Michael Stack took great care of us....again! This was our second purchase in less than 3 years and we could not be more pleased. A true professional--contact Michael and I guarantee that you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joel, thanks so much for your review! We are so pleased that Team Huffman ---Michael in particular, was able to help! We hope you'll come back and see us for many more years to come! :)