Reviews
They are a company that stands behind their vehicles no
They are a company that stands behind their vehicles no matter if it?s new or used.the service and professional services were very knowledgeable beyond my expectations.
They are a company that stands behind their vehicles no
They are a company that stands behind their vehicles no matter if it?s new or used.the service and professional services were very knowledgeable beyond my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi James, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Louisville Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Brought Jeep in to have it checked for repairs customer
Brought Jeep in to have it checked for repairs customer service rep Anthony did not return any of my calls and communicated with me via very confusion text messages his attitude was very short n unprofessional
Brought Jeep in to have it checked for repairs customer
Brought Jeep in to have it checked for repairs customer service rep Anthony did not return any of my calls and communicated with me via very confusion text messages his attitude was very short n unprofessional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lasonia, we regret to hear that you had this experience with us. Here at Louisville Chrysler Dodge Jeep Ram, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (502) 305-8485 to discuss ways we can better serve you in the future.
Scheduled appointment for a recall annd an oil change.
Scheduled appointment for a recall annd an oil change. Anthony Miller was my service rep. Extremely professional and I would recommend him to anyone that needs service at the Dixie Dodge dealership
Scheduled appointment for a recall annd an oil change.
Scheduled appointment for a recall annd an oil change. Anthony Miller was my service rep. Extremely professional and I would recommend him to anyone that needs service at the Dixie Dodge dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anthony, we're glad to hear our staff took such great care of you! Here at Louisville Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Excellent service they did everything they were supposed
Excellent service they did everything they were supposed to and I appreciate that a lot and it was finished in a timely manner thank u Anthony
Excellent service they did everything they were supposed
Excellent service they did everything they were supposed to and I appreciate that a lot and it was finished in a timely manner thank u Anthony
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maurice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Louisville Chrysler Dodge Jeep Ram. If you have any further questions, please don't hesitate to reach out!
Diagnose my truck checked and got it under warranty.
Diagnose my truck checked and got it under warranty. It was the deaf system had to replace particular filter and several other parts. Also replace all fuel filters truck runs fine.
Diagnose my truck checked and got it under warranty.
Diagnose my truck checked and got it under warranty. It was the deaf system had to replace particular filter and several other parts. Also replace all fuel filters truck runs fine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeffrey! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service wonderful communication skills
Excellent service wonderful communication skills simplified the issues for me thank you my vehicle will go to no other Dodge dealership except the Dixie Highway business the gentleman that helped me and I believe his name is Justin great personnel working at that location
Excellent service wonderful communication skills
Excellent service wonderful communication skills simplified the issues for me thank you my vehicle will go to no other Dodge dealership except the Dixie Highway business the gentleman that helped me and I believe his name is Justin great personnel working at that location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Horace, thank you for taking the time to leave a review for us at Louisville Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a hard time picking out a vehicle I wanted.
I had a hard time picking out a vehicle I wanted. Then I seen the Crosstrek and was sold when I drove Fernando mantecon helped with all the hard stuff.
I had a hard time picking out a vehicle I wanted.
I had a hard time picking out a vehicle I wanted. Then I seen the Crosstrek and was sold when I drove Fernando mantecon helped with all the hard stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Courtney, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience!
I had a great experience! I was kept updated when my service issue would be completed. The pricing was very reasonable. I will continue to come back to the dealership for all my service needs.
I had a great experience!
I had a great experience! I was kept updated when my service issue would be completed. The pricing was very reasonable. I will continue to come back to the dealership for all my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reginia, we're glad to hear our staff took such great care of you! Here at Louisville Chrysler Dodge Jeep Ram we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Jaden was AMAZING to work with.
Jaden was AMAZING to work with. No high pressure salesperson pushing you to buy a car. She was very knowledgeable about each vehicle we test drove, (4) different ones. Jaden was very patient with us and answered all of our questions completely. She went above and beyond to help us. Cory in finance helped get us on the rode quickly and got us the best interest rate. I will definitely check these folks if I ever need another vehicle.
Jaden was AMAZING to work with.
Jaden was AMAZING to work with. No high pressure salesperson pushing you to buy a car. She was very knowledgeable about each vehicle we test drove, (4) different ones. Jaden was very patient with us and answered all of our questions completely. She went above and beyond to help us. Cory in finance helped get us on the rode quickly and got us the best interest rate. I will definitely check these folks if I ever need another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback about Louisville Chrysler Dodge Jeep Ram! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Service department worked hard to establish an accurate
Service department worked hard to establish an accurate and appropriate ETA of my vehicles service schedule. They kept working hard until issues were resolved. They sent text and called as soon as an issues occurred. They double checked everything to make sure all issues were resolved. I would definitely go back if any other issues or problems occurred.
Service department worked hard to establish an accurate
Service department worked hard to establish an accurate and appropriate ETA of my vehicles service schedule. They kept working hard until issues were resolved. They sent text and called as soon as an issues occurred. They double checked everything to make sure all issues were resolved. I would definitely go back if any other issues or problems occurred.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Justin, thank you for taking the time to leave a review for us at Louisville Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!