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Toyota of Hattiesburg

(33 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–12:30pm
Sunday Closed Closed

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Reviews

(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Hattiesburg from DealerRater.

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Mike was very attentive and helpful.

Mike was very attentive and helpful. He's always willing to go the extra mile in his service.

Mike was very attentive and helpful.

Mike was very attentive and helpful. He's always willing to go the extra mile in his service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had an amazing time time at this dealership.

I had an amazing time time at this dealership. The salesman, Bryce, was incredibly helpful and he got us a great deal on my car. They even filled my gas up before I left, and the car drives amazingly. I would definitely refer my friends to Bryce!

I had an amazing time time at this dealership.

I had an amazing time time at this dealership. The salesman, Bryce, was incredibly helpful and he got us a great deal on my car. They even filled my gas up before I left, and the car drives amazingly. I would definitely refer my friends to Bryce!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're delighted to hear that Bryce provided such a helpful experience at Toyota of Hattiesburg! It's fantastic to know you got a great deal and even left with a full tank of fuel. Enjoy the drive, and thanks for recommending us!

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Ivan performed an exceptional job on my vehicle.

Ivan performed an exceptional job on my vehicle. He consistently demonstrates exceptional care and attention to detail. I highly recommend Ivan for any vehicle maintenance or repair needs.

Ivan performed an exceptional job on my vehicle.

Ivan performed an exceptional job on my vehicle. He consistently demonstrates exceptional care and attention to detail. I highly recommend Ivan for any vehicle maintenance or repair needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Ivan provided exceptional service for your vehicle at Toyota of Hattiesburg. Thank you for recommending him and trusting us with your services!

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Marrisa done a job taking care of me getting my car

Marrisa done a job taking care of me getting my car serviced will use her next time

Marrisa done a job taking care of me getting my car

Marrisa done a job taking care of me getting my car serviced will use her next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Teresia, this is great to hear! We will be sure to pass along your praises to Marrisa and the Toyota of Hattiesburg team!

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$160 to tell me I need a replacement for an indoor light

$160 to tell me I need a replacement for an indoor light is disgraceful. Anyone servicing their auto should be very aware.

$160 to tell me I need a replacement for an indoor light

$160 to tell me I need a replacement for an indoor light is disgraceful. Anyone servicing their auto should be very aware.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kenneth, You paid for a diagnostic because your VSC light was illuminated on your dash, and your interior lights and rear view mirrors would not operate. We diagnosed your Lexus as needing a calibration of your ABS and VSC sensors, which we did for you inside the diagnostic service charge. Then, we diagnosed that you need a map light assembly for your lights and mirrors to work properly. This was a good and fair deal, especially since we fixed your sensor issue inside of the diagnostic charge that you agreed to.

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I have used Toyota of Hattiesburg for service for years.

I have used Toyota of Hattiesburg for service for years. They have always taken great care of our vehicles. Our service advisor, Ivan, is very professional and keeps us informed during our appointment. Also, answering any questions we may have!

I have used Toyota of Hattiesburg for service for years.

I have used Toyota of Hattiesburg for service for years. They have always taken great care of our vehicles. Our service advisor, Ivan, is very professional and keeps us informed during our appointment. Also, answering any questions we may have!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glenda, thank you for your continued trust in Toyota of Hattiesburg! We're delighted to hear that Ivan and our team have consistently provided excellent service. We look forward to serving you again in the future!

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Always pleased with the customer service.

Always pleased with the customer service. Mike is my sales representative. He listens to my needs. Checks with me while my car is being serviced. Gives me updates. Answers all of my questions. I could not ask for better care. Also, the waiting area is very comfortable and clean.

Always pleased with the customer service.

Always pleased with the customer service. Mike is my sales representative. He listens to my needs. Checks with me while my car is being serviced. Gives me updates. Answers all of my questions. I could not ask for better care. Also, the waiting area is very comfortable and clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Judi, we're delighted to hear that Mike and the team at Toyota of Hattiesburg have consistently provided you with excellent service. It's great to know you're comfortable in our waiting area too! Thank you for your kind words and continued trust in us.

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Ivan does a great job whenever I have problems with my

Ivan does a great job whenever I have problems with my Toyota Camry. Thank you!!

Ivan does a great job whenever I have problems with my

Ivan does a great job whenever I have problems with my Toyota Camry. Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nekeida, thank you for leaving Toyota of Hattiesburg a five-star review! We are happy to hear that Ivan continues to provide excellent service.

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Ivan from Toyota of Hattiesburg was great during my

Ivan from Toyota of Hattiesburg was great during my service appointment yesterday. It took a little longer than expected but he kept me updated on everything that was going on. Plenty of places to relax and nice people asking if we needed anything the whole time.

Ivan from Toyota of Hattiesburg was great during my

Ivan from Toyota of Hattiesburg was great during my service appointment yesterday. It took a little longer than expected but he kept me updated on everything that was going on. Plenty of places to relax and nice people asking if we needed anything the whole time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kelly, we're delighted to hear that Ivan provided excellent service during your visit at Toyota of Hattiesburg. We appreciate your patience and are glad you felt comfortable while waiting. Thanks for sharing this feedback!

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My service experience was great.

My service experience was great. Jalen was very nice and helpful. He kept me informed on the progress of my vehicle and I was very pleased with how the service I received.

My service experience was great.

My service experience was great. Jalen was very nice and helpful. He kept me informed on the progress of my vehicle and I was very pleased with how the service I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Christy, we're delighted to hear that Jalen provided you with excellent service at Toyota of Hattiesburg. Thank you for sharing your positive experience!

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