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(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rogers Dabbs Chevrolet from DealerRater.

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Rogers-Dabbs Chevrolet

DeAngelo treated me like family. Bent over backwards to make sure I was satisfied and received what I wanted. Great deal on my purchase. Mark Grissom handled the paperwork in an outstanding manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your kind words about your experience at Rogers Dabbs Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

Routine Service

Reasonable price for oil change. Reasonable wait time, I arrived during lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the five-star rating, Dennis! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

Keyes

Easy going and people very helpful there so helpful I bought 3 trucks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

Great customer service

Great customer service and the people that is fixing on your car great also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your kind words, Marvin. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

Great Job

Did good job. Was able to get truck in for service and out very quickly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

10 OUT OF 10 EVERY SINGLE TIME

EXCELLET AS ALWAYS, THEY MAKE SURE REPAIRS ARE COMPLETE AND HAVE MY CAR READY BEFORE THEY SAY IT WILLBE DONE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andee J Mccarty, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

Car service

It was really great I will be using them again real soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Director of Customer Relations Kelly Doss kdoss@rogersdabbs.com 601-591-5269

My husband was looking for a vehicle due to us expecting...

My husband was looking for a vehicle due to us expecting a baby and him having safety concerns with his current Maxima. He wanted to pay cash for the $80,000 he was looking to buy. We went to Rogers-Dabbs where he was told at minimum he would HAVE to finance a WARRANTY if he was not going to finance the vehicle itself. He spoke with a different sales person there later on who got their sales manager involved. The sales manager first told my husband that he had a NEW vehicle that he had an invoice on that he could put $5000 towards the vehicle until it arrived at the dealership and get first right of refusal if it came in and it wasn't what he wanted. When he found out my husband was paying cash, he changed his story and said he couldn't just put the $5000 down because he had the invoice (which again, he had already told us he had at the beginning). He then told my husband they could not sell to him at all if he didn't finance the car. My husband told him he could go to the bank right then and get the money out and come back, but the manager said they "have a quota to meet" on financing contracts and he could not sell unless he financed. We later talked to two friends of ours who are attorneys, and both said this may be illegal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Finance or Nothing

My husband was looking for a vehicle due to us expecting a baby and him having safety concerns with his current Maxima. He wanted to pay cash for the $80,000 he was looking to buy. We went to Rogers-Dabbs where he was told at minimum he would HAVE to finance a WARRANTY if he was not going to finance the vehicle itself. He spoke with a different sales person there later on who got their sales manager involved. The sales manager first told my husband that he had a NEW vehicle that he had an invoice on that he could put $5000 towards the vehicle until it arrived at the dealership and get first right of refusal if it came in and it wasn't what he wanted. When he found out my husband was paying cash, he changed his story and said he couldn't just put the $5000 down because he had the invoice (which again, he had already told us he had at the beginning). He then told my husband they could not sell to him at all if he didn't finance the car. My husband told him he could go to the bank right then and get the money out and come back, but the manager said they "have a quota to meet" on financing contracts and he could not sell unless he financed. We later talked to two friends of ours who are attorneys, and both said this may be illegal.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Absolutely terrible customer service. I spent $2,200.00...

Absolutely terrible customer service. I spent $2,200.00 having my vehicle repaired in their service department. Within 200 miles my car was in no better running condition than before i brought it to them in the first place & they refused to stand by their work. I won’t be doing business with them in the future & I’m going to caution everyone i can to do the same.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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