Reviews
Great Service
I am always happy when taking my car to Jim Keras on Covington Pike. They always take good care of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive review, Jo Ann! We are pleased that you have good experiences with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a wonderful day!
Great experience
Everyone at the dealership was intent on providing me the best experience I've ever had buying a car. From working with salesman to working with finance I could not have been happier. This is my first time buying a Chevy but the car company has really come a long way and you can see that in their cars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review! We love receiving comments like yours and are pleased that you had an outstanding experience with the Jim Keras Chevrolet sales and finance departments. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a terrific day and safe travels in your new Chevrolet!
My visit
The customer service was awesome!!! They were quick and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Falon! We are pleased that you had a good experience with the Jim Keras Chevrolet service department. We appreciate you taking the time to post feedback and your willingness to recommend us to a friend. Have a great day!
Great service
It was a great experience. Everyone at the dealership was friendly and inviting. My salesman,Tony Hayes, was the best. I told him what I was looking for and within a couple days, the deal was done. I've told all my coworkers to contact him if they're ever looking for a car. I love my Sonic!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Stephanie! We are pleased that you had an outstanding experience with Tony Hayes and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to your co-workers. Have a wonderful day and safe travels in your new Chevrolet Sonic!
Great
Mr. Randy Cox was very supportive and helped us achieve our goal as first Time car buyers to be able to get a car we love. He was so helpful and we couldn't be happier with out visit. Jim kera's is definitely my go to dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Justin! We are pleased that you had an outstanding first time car buying experience with Randy Cox and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a fantastic day and safe travels in your new vehicle!
great service, friendly staff
Came to get oil change. Clerk worked me in last minute. Very friendly and resourceful. Waiting area clean comfortable. They were done with my car so quickly! I wasn't ready to leave
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks again, Lashaun! We appreciate the second review!
Madelyn Keith
Have enjoyed working with this dealership......they go above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Madelyn! We are pleased that you had a good experience with the Jim Keras Chevrolet sales department. We appreciate you taking the time to post feedback and your willingness to recommend us to a friend. Have a great day and safe travels in your new vehicle!
Survey
Very pleasant and business like.I have used the same service advisor for a decade and more. Steve Hutchison has always been very helpful and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive review, James! We are pleased that you have had good experiences with Steve Hutchison and the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a wonderful day!
service
Service took a little longer this time, but it's all good.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Ethel. We really appreciate you taking the time to post your feedback on the Jim Keras Chevrolet service department and your willingness to recommend us to a friend. Have a good day!
Great service
Randy Cox was knowledgeable and efficient. I will definitely send anyone to him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Charnina! We are pleased that you had a good experience with Randy Cox and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a fantastic day and safe travels in your new vehicle!