Reviews
Quick service and great communication
Service tech was friendly, helpful, and kept me apprised of each step. Cashier at pick up was extremely friendly with a positive attitude!
Quick service and great communication
Service tech was friendly, helpful, and kept me apprised of each step. Cashier at pick up was extremely friendly with a positive attitude!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service and Quick Turnaround Time
I received great customer service when I arrived at the dealership. The people there were friendly and nice. Quick turnaround time to have my vehicle serviced.
Great Service and Quick Turnaround Time
I received great customer service when I arrived at the dealership. The people there were friendly and nice. Quick turnaround time to have my vehicle serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair
My experience wasn?t the best. My car was dropped off Tuesday to replace a sway bar and to research a mechanical failure service stab trak issue. Needless to say, the engine light problem was never identified. My sway bar was replaced . However, the delayed repair cost me $234 for a rental. This is often common practice for this location, but I continue to patronize this business .Absolutely, issues arise, but this location gives me many excuses. This expense is detrimental to my budget. I ask for communication and honesty. In the future, I will consider other locations for my repairs.
Repair
My experience wasn?t the best. My car was dropped off Tuesday to replace a sway bar and to research a mechanical failure service stab trak issue. Needless to say, the engine light problem was never identified. My sway bar was replaced . However, the delayed repair cost me $234 for a rental. This is often common practice for this location, but I continue to patronize this business .Absolutely, issues arise, but this location gives me many excuses. This expense is detrimental to my budget. I ask for communication and honesty. In the future, I will consider other locations for my repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (901) 254-7478 so we can work towards a resolution.
Ms. Johnson
Justin B was great, patient and very patient with my mom. Thank you. Wanona her daughter and partner in finding the right car.
Ms. Johnson
Justin B was great, patient and very patient with my mom. Thank you. Wanona her daughter and partner in finding the right car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New truck
Ethan my new car salesman was very impressed and knowledgeable and the best salesman I ever had great job Ethan keep up the great work if looking for an new automobile go to Jim Lear?s on the pike ask for Ethan
New truck
Ethan my new car salesman was very impressed and knowledgeable and the best salesman I ever had great job Ethan keep up the great work if looking for an new automobile go to Jim Lear?s on the pike ask for Ethan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great service at Keras Chevy!
Best Chevy service department in the tri-state area. I only use Keras Chevy to service my two Chevrolets! Always a great experience.
Always great service at Keras Chevy!
Best Chevy service department in the tri-state area. I only use Keras Chevy to service my two Chevrolets! Always a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Pleasant
The process was very informative and educational. The service team kept me informed about everything they did step by step.
Pleasant
The process was very informative and educational. The service team kept me informed about everything they did step by step.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine Service Visit
I've been buying and servicing my vehicles at Jim Keras Automotive for many happy years! They have a great team and always take great care of me and my family!
Routine Service Visit
I've been buying and servicing my vehicles at Jim Keras Automotive for many happy years! They have a great team and always take great care of me and my family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best place to buy a car, hands-down!
I?ve bought 11 cars from Keras Chevrolet, and I couldn?t imagine buying anywhere else. They treat you like family, and they want to help you! Loving my 2023 Trailblazer RS!
Best place to buy a car, hands-down!
I?ve bought 11 cars from Keras Chevrolet, and I couldn?t imagine buying anywhere else. They treat you like family, and they want to help you! Loving my 2023 Trailblazer RS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair of Chevy Colorado
Had to bring my truck twice for the repair because a part had to be ordered
Repair of Chevy Colorado
Had to bring my truck twice for the repair because a part had to be ordered
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase