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Landers Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,902 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Ford from DealerRater.

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Owner

My buying experience was great. My sales person was wonderful. She answered every question I had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy you had a pleasant experience here at Landers Ford. Feel free to stop by if you need any assistance in the future!

Great car buying experience

Ordered a 2016 Mustang GT: Arrived ahead of schedule, great deal, very pleased with the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Danny, thank you for your positive review. We're happy to have been of service to you. It's good to hear our team is living up to the promise of providing fantastic service to our customers.

Good purchase experience

I searched for car with safety and reliability. Found it!?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott is top notch service associate.

Scott very helpful, as always. He is the reason I drive all the way out there for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We appreciate your positive review!

Very Satisfied Customer

David Crain, the Sales Executive who sold me my used 4-Runner, did a very commendable job in finding me a car tailored to my needs. I was very pleased with his customer service. I would also like to thank the Landers Ford service department for handling my service needs so professionally. I absolutely love my car and hope to be driving it for a very long time. I highly recommend Landers Ford Collierville for anyone looking for a Car that perfectly fits their needs. Thank you David and Landers Ford staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Escape Purchase

Courteous, understanding sales and financing service Rocky Walton made it happen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are ecstatic to read your review of our location, Harry. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

Purchased a used car for my daughter

Karen Hill is always the best at finding us the vehicles we want and getting us through the purchase process with no wait and see games, As far as the faciity is concerned, I really don't care for the new building. It is cold and sterile feeling; it does not have that welcoming feel it once had. I liked that Southern home-like appeal the old building had; it made us feel at home with Landers, and not just another client/customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jean, thank you for your positive review. We're happy to have been of service to you. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Owner of Ford Escape

We enjoyed our experience of buying the Escape over two years ago and have had excellent operation of our Escape. When I take it in for routine maintenance or for the occasional it is done within 2 to 4 hours. We have only had one minor issue with the vehicle. I almost forgot they had free training on using all the new technology on the vehicle and provided a meal while there for the training.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service, good experience

The car repairs took several days. I thought I should have received a phone call on the second day telling me the status of the repair. don

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on Tire Review

Ford Fiesta 2015 had tire with 3 nails replaced with new tire, under contract. Service was excellent. Scott was very helpful. The office was very helpful also. Thank you very much! H. Sam Dowdey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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