Toyota Knoxville

It was good good luck today and I hope your weekend goes well for the rest of your weekend and you have fun with your new friends and your new friends in the world and hopefully you get some rest tonight I know you?re busy with work but if you?re busy with your new job and you?re not sure what you want

Appt made and kept. Work was completed ahead of promised time. Pleasantly surprised and pleased. Work was done well and accomplished the goal. The end.

Serviced and good to go. Brandon handled everything. Everything went as described ahead of time and was completed in less time then quoted. 25 words is hard on a simple service.

Outstanding service in a very upscale dealership-I would consider trading with this dealership the service representative was very cordial and egficient. Only complaint requiring 25 words required for this teview

I took the van in for service recalls. Repairs were made in a very timely and professional manner. Very satisfied with my experience with Toyota of Knoxville service department.

This time I was very impressed for the attention and care of Jeramy Accadi and Michael Smith, both of them were very fast and explained to me about the service my car needed. I had some bad experiences in the past in this Toyota?s concessionary, I hope this concessionary continues keeping the good quality and attention in the service and with the customers.

Be aware that when you come you will be spending hours here. The schedulers will tell you 2-3, but it?s more like 4-6 hours. This wait time is even for appointments made for basic service. The people here are nice, but it?s just very disorganized and ran poorly. So pack you a lunch, water, phone charger, earbuds, and a few books to read.

Desmond was involved from the beginning of the order to the delivery, crash course on use of new features, and went so far as to send videos on how to set up certain features.

This is a clean place, people friendly,I only have one complaint. They should for follow recommendations for tire pressure When I bought my car tire pressure was overinflated. My first service and my tires overinflated again, most notably all tires had a different air inflation. Which I had to fix this at home both times.

I brought my 2025 Land Cruiser in for an issue with the brakes making a horrible noice. I?ve not had a lot of luck dealing with Toyota of Chattanooga resolving the issue. I called Toyota customer service because I WANT my new vehicle FIXED!! Knoxville has been good enough to take over the issue and hopefully will get the parts ordered to repair my brakes.