Reviews
Tony Taylor provided us with an excellent sales
Tony Taylor provided us with an excellent sales experience. He drove us over all the lots while we tried to find just what we wanted...and we did! Tony, thank you for your patience with us. Your knowledge of your product was so helpful This was our 3rd vehicle purchased from Airport Honda and we have been very pleased.
Tony Taylor provided us with an excellent sales
Tony Taylor provided us with an excellent sales experience. He drove us over all the lots while we tried to find just what we wanted...and we did! Tony, thank you for your patience with us. Your knowledge of your product was so helpful This was our 3rd vehicle purchased from Airport Honda and we have been very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for being a part of the Airport Honda family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Booking service online was a breeze.
Booking service online was a breeze. Everything my car was due for maintenance-wise appeared immediately. I had no problem making an appointment in 2 weeks. I was greeted at service reception by my service advisor, Joe Lafollette. He had my car checked in quickly. It was new for me to walk over to the sales area where I was greeted by the receptionist who gladly found a salesman who answered my questions about the new models and current finance rates. I did not buy a vehicle and he was still kind and helpful. This is a wonderful dealership with truly lovely employees. The place just gets better every time I visit. My car was serviced in 45 minutes and returned to me personally by Joe. It had been washed and quick vacuumed which I truly appreciated. Overall this is a business that just improves all the time.
Booking service online was a breeze.
Booking service online was a breeze. Everything my car was due for maintenance-wise appeared immediately. I had no problem making an appointment in 2 weeks. I was greeted at service reception by my service advisor, Joe Lafollette. He had my car checked in quickly. It was new for me to walk over to the sales area where I was greeted by the receptionist who gladly found a salesman who answered my questions about the new models and current finance rates. I did not buy a vehicle and he was still kind and helpful. This is a wonderful dealership with truly lovely employees. The place just gets better every time I visit. My car was serviced in 45 minutes and returned to me personally by Joe. It had been washed and quick vacuumed which I truly appreciated. Overall this is a business that just improves all the time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being a part of the Airport Honda family! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Bought used car in Aug 23 and they sold me warranty too.
Bought used car in Aug 23 and they sold me warranty too. Good thing because they have had the car more than me. In the 9 months of paying car payment I have had 4 months they have had the rest. Asked for refund they refuse to give me down payment back but can make loan go away. Been doing business with them since 2011. Rethinking this now. I have returned it 6 times for issues. Very very unhappy
Bought used car in Aug 23 and they sold me warranty too.
Bought used car in Aug 23 and they sold me warranty too. Good thing because they have had the car more than me. In the 9 months of paying car payment I have had 4 months they have had the rest. Asked for refund they refuse to give me down payment back but can make loan go away. Been doing business with them since 2011. Rethinking this now. I have returned it 6 times for issues. Very very unhappy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently bought a Honda CR-V from Airport Honda, Alcoa,
I recently bought a Honda CR-V from Airport Honda, Alcoa, Tn. Kevin Coffman has sold me and my family my many Honda's! In my book, Kevin is the best Honda salesman in the buisness!
I recently bought a Honda CR-V from Airport Honda, Alcoa,
I recently bought a Honda CR-V from Airport Honda, Alcoa, Tn. Kevin Coffman has sold me and my family my many Honda's! In my book, Kevin is the best Honda salesman in the buisness!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for being a part of the Airport Honda family! David Dukes, thank you for your kind review; we are happy to pass along your comments to the team here at Airport Honda!
Do not miss shopping at Airport Honda.
Was very pleased with everyone I met in Airport Honda. I was sent to deal with Kevin Coffman. I couldn’t ask for a better person.
Do not miss shopping at Airport Honda.
Was very pleased with everyone I met in Airport Honda. I was sent to deal with Kevin Coffman. I couldn’t ask for a better person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Airport Honda family! Thank you for taking the time to let us know how we did. We hope you have a great day!
The Right Car from the Right Dealer.
Dan Sanford was personable, knowledgeable and helpful. He helped us find the right CR-V Sport for us. He was a pleasure to deal with and was very knowledgable.
The Right Car from the Right Dealer.
Dan Sanford was personable, knowledgeable and helpful. He helped us find the right CR-V Sport for us. He was a pleasure to deal with and was very knowledgable.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome to the Airport Honda family! Thanks for taking the time to leave us this information about your recent visit. Take care!
New car purchase
Matt was super helpful and answered all my questions. He made my experience stress free.
New car purchase
Matt was super helpful and answered all my questions. He made my experience stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Welcome to the Airport Honda family! Sarah Palzer, thank you for your kind review; we are happy to pass along your comments to the team here at Airport Honda!
DEFINITELY RECOMMEND!!
It was a 10/10 experience with Kevin! He made the process really easy and did his absolute best for me as a first time buyer! He got me in a great vehicle that?ll last me a long time for a great deal :)
DEFINITELY RECOMMEND!!
It was a 10/10 experience with Kevin! He made the process really easy and did his absolute best for me as a first time buyer! He got me in a great vehicle that?ll last me a long time for a great deal :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we did. We hope you have a great day!
Best car shopping ever ! Thanks to Kevin Coffman
I had the best experience at buying a new car with the help of Kevin Coffman and David Overholt, so very accommodating, and explained everything in detail. Kevin and David do their job well, I would recommend these two salesmen to everyone! Thanks Kevin and David for making my day so special
Best car shopping ever ! Thanks to Kevin Coffman
I had the best experience at buying a new car with the help of Kevin Coffman and David Overholt, so very accommodating, and explained everything in detail. Kevin and David do their job well, I would recommend these two salesmen to everyone! Thanks Kevin and David for making my day so special
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Debbie for your review. Glad that you had a great experience. If you need anything else please let us know.
Awesome experience
Kevin our salesman was great! He was well knowledged and had lots of patience answering all of our questions. Couldn’t have had a better salesmen
Awesome experience
Kevin our salesman was great! He was well knowledged and had lots of patience answering all of our questions. Couldn’t have had a better salesmen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Melissa for your review. We appreciate your business and being part of the Airport Honda family.