Reviews
Best experience I've had at a dealership overall.
Best experience I've had at a dealership overall. Great cars and great service! Wallace subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wouldn't recommend them only because it's hard to
The only carlot that can't seem to reach a agreement with ..in the past we have bought vehicles from Bill Gatton on parkway and Friendship Ford on parkway and even Toyota of Bristol but can't work nothing out with this carlot..they got pretty nice vehicles but just can't make an agreement with them
- Customer service 3.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Leonard, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (423) 665-4895. We look forward to hearing from you.
Dealer was slow and inaccurate in their response.
Dealer was slow and inaccurate in their response. Eventually found out the listed vehicle was never really for sale.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The staff was very courteous and friendly.
The staff was very courteous and friendly. They have us the best deal possible and we're easy to work with. I would recommend them. They also contacted us after the sake to ensure we were happy with the vehicle and asked if we had any questions or concerns. Very professional dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After a Kia dealership in a town close by told me my
After a Kia dealership in a town close by told me my terms was not possible, I went to Wallace Kia of Bristol and they met my needs. Brian Long was my salesman, a local boy who I highly recommend. Best Kia dealership in the area by far!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex helped me with the ourchase of my new Volkswagen.
Alex helped me with the ourchase of my new Volkswagen. Great person to work with!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex is knowledgeable and helpful.
Alex is knowledgeable and helpful. I would recommend him to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5 star review for Alex.
5 star review for Alex. He has always been there for me and my family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have purchased two vehicles from Alex Keith over the
I have purchased two vehicles from Alex Keith over the last few years. He is a great salesman and I would recommend him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had Justin Quales, he was amazing, he was upfront
We had Justin Quales, he was amazing, he was upfront about everything made the entire process easier. I will be recommending him to anyone needing assistance on getting a new or used vehicle from Wallace Subaru of Bristol.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car