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Johnson City Honda

(1,197 reviews)
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson City Honda from DealerRater.

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Wonderful Experience

I worked with Rick Keesee when I purchased my new Honda CRV (my first brand new car) and he went above and beyond to help us. He was wonderful to work with and was not pushy to say the least. I had a trade in and I felt my car wasn't worth much; however to my surprise I got a decent amount when I traded it in. Overall I would recommend Johnson City Honda. The team was great to work with and helped to make the purchase of my first new car easy. I will continue to deal with them for all my future car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Incompetent

They don't know what they have.wasted time negotiating on a car they didn't have.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2019 Honda Civic LX Purchase

Good purchase experience. Would have been better if I hadn't owed money on the trade-in (my fault, but what can I say? Really like the 2016.) Very comfortable with the sales person. Second vehicle bought from JCH and will return if needed, but hopefully it will be a while before a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

16 year old daughter

My wife took my daughter to all 3 area Honda dealers. All were fairly close on prices (JC Honda the best though) but the deciding factor was John Witt (Salesman). He treated both my wife and daughter with exceptional courteous and professionalism. All I did (Dad) was pay for it. I want to thank John, Kimberly Rhea, and Ryan Hyder for an extremely pleasant experience in buying a car. Top Notch at Johnson City Honda. I would highly recommend talking to John prior to your Honda purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great visit

John Witt was an amazing salesman. He was very helpful and not pushy like most sales people. Thank you so much for your help. Kimberly Rhea was great with helping with accessories as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience for this Math Teacher

They were extremely patient and helpful throughout the day. I was allowed to test drive the vehicle two different times and they also made sure I got everything I needed , even the color I wanted.I would definitely recommend them to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AWESOME

After many decades of purchasing vehicles, this was by far the best experience we have ever had. How refreshing to find people who take pride in their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional Customer Service!

Rick Keesee and the folks at Johnson City Honda know how to take care of their customers! They make sure to give you the best deal possible, but they are not pushy about it. They allowed us to test drive the vehicle and take the time we needed to make the decision about our purchase. They wanted to make sure we were happy. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent car buying experience

This was and always has been the absolute BEST dealership to work with. We have bought a few cars from this dealership before and recently bought a brand new CRV. Bennet Loparo took care of us with this purchase and I truly appreciated his willingness to be frank and honest about our needs verses our buying capabilities. He took us from not knowing what we could get to getting a brand new car in less than 3 hours. THANK YOU JOHNSON CITY HONDA FOR BEING THE BEST!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kind and friendly staff

I took my Honda Pilot in for a recall on the passenger air bag. I've had my car for 11 years and every time I take it to Johnson City Honda for any type of service, they have always been helpful and courteous. And I love that my car gets washed every time I take it in!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.