Lexus of Nashville

Bruce made it easy for us to purchase the car. He was helpful especially when we couldn't make up our mind.

Terry made our purchase easy and he was very courteous. There was no pressure to purchase - it was actually fun!

Dennis was a great sales manager to work with. He was kind and very patient with me! I didn't have the best experience with the finance department and chose not to trade in or use their financing. Communication with the finance department was not great, but Dennis made up for it by constantly checking in on me and trying his hardest to move things forward. Overall, I love the brand and the car is fantastic!

We purchased our vehicle at the Cool Springs location. Michael May was our sales associate. He was wonderful from start to finish. He was knowledgeable and patient with all of our questions and concerns. He reached out to us the day after to make sure everything was good and to let us know that we could call anytime we had questions about our vehicle. We were very satisfied with our experience! Thanks Michael! Ken and Lisa

Jordan was a dear! This is my second Lexus hybrid and I love it. Jordan was so patient with us--that was good because I dont like to be pushed!

This was my first Lexus buying experience and I don't know if I will ever go elsewhere. Sebastian was very knowledgeable about new and used options, encouraging us to test drive a few different cars to ensure we found the right option for us. He went out of his way to ensure we were prepared for our purchase and happy with our new vehicle after picking it up. We are very happy with our new TX and appreciate the Cool Springs family for taking care of us.

Lexus of Cool Springs: My salesperson, Dennis Spry, it outstanding. He is knowledgeable, helpful and experienced. Dennis has followed up on my experience and helped set up additional technology training and other perks for me after the sales transaction. Dennis is detailed proactive and honest. An excellent experience!

I reached out to Lexus of Nashville via Autotrader upon eyeing a pre-owned vehicle for my teenage daughter. Within 60 minutes, I was contacted by Mr. Bobby Jones with all the pertinent information for the vehicle including CARFAX, service history, additional photos, and video. I’ll admit I was skeptical I’d receive quality service as I was inquiring about a vehicle under $15K at a Lexus dealership, but from top to bottom the customer service was impeccable. No high pressure tactics, just high-quality, attentive professionalism. The establishment was inviting, well maintained, and efficient. Of course the Lexus lines were impressive, but I didn’t see one pre-owned vehicle that wasn’t in great condition. They say they will only attempt to resell a pre-owned vehicle in immaculate condition, and any vehicle that fails their rigorous inspection will be sent directly to auction. I believe it based on what I saw combined with the assumption that risking your reputation for a $15K sale when you have vehicles over $100,000 on the lot would be a bad business approach. So if you’re considering a vehicle from Lexus of Nashville, don’t hesitate to give Bobby Jones a call. Whether you’d like trustworthy, no-nonsense service or prefer a little pampering and perhaps a giant red bow on your purchase, you can’t go wrong with Lexus of Nashville for a pre-owned vehicle or that $90K LS 500.

We were impressed with the facilities at Lexus of Nashville. Everyone was friendly and professional. Our salesman was Nival Macid. He was professional, efficient, trustworthy and we consider him a friend we could surely count on to give us the best deal on our Lexus. We will definitely shop with Lexus of Nashville again.

Michael Scism is the best! I got a RZ 300e, and he has one too, so he offered an owner's feedback, which was outstanding. Thank you!!