Reviews
Nashville Jaguar
I recently took my Xf in for an oil change. I checked in and was told they couldn’t do it for several hours. They had no loaner cars. I’ve had my Jaguar for 6 years and have never had an easy service experience. Once I took it in for a recall and I got it back with an empty tank. It was a hot day so I guess the service technician let the engine and a/c run. Something negative has occurred each time I’ve been there
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
love my jag
Amazing service from the sales professionals(Jeff) to the tech session with Art! Also, the car is so much fun to drive!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My 2017 F-Pace
Nick was absolutely the best to work with. I enjoyed my transaction very much and he did everything he promised. Process was easy, no games. The dealership is beautiful and the follow up has been wonderful. I will refer everyone to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2018 Discovery
We love our new Discovery. The sales process went very smoothly, in part because all the paperwork was done electronically and I received a full copy on a USB drive. It was fast, easy, and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. William Hamburg
Best “ car buying “ and post sale experience I have ever encountered. Super salesman who found the car I wanted. A post “Encore” appointment where an extremely knowledgeable and professional individual patiently taught us about and how to use all the features of our new car. This was a true “value added “ experience that no other dealership has ever offered us - and that includes Porsche,Maserati,Mercedes and Lexus all of which we have owned over the years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your story! Your feedback and kind words mean a lot to us. Nelson
Jaguar XJ8 Service
Jaguar Nashville has the most amazing service. I am thoroughly impressed and completely satisfied with everything that Jaguar Nashville does for me, especially Charles Caldwell. I would most definitely recommend this dealer to a friend of mine. With a plethora of competitive options readily available, Jaguar Nashville has definitely won my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! I enjoy working with Charles too. Nelsno
Great purchase experience!
One of the best purchasing experiences I’ve had. Craig Bushon was knowledgeable and a pleasure to work with. Closing was quick and easy. The walk through with Roy was helpful. I would definitely recommend Landrover Nashville.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible Service on Brand new 2018 Range Rover Autobiography
First experience with tires out of balance. Arrive at dealership at 7:30 and vehicle finished at 1:00. After leaving dealership car was worst than before. Solution from Land Rover was to take the cart to Gateway tire. And why? Gateway balanced all tires that were way out of spec, Also, one rim is defective. So I offered to purchase rim in which price quoted is higher than i can purchase. Second issue is with air conditioner makes grinding sounds.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
making it right
I took my car in for an error code. Needed repairs were made but after I got the car back and drove later in the day, the same code reappeared. I took the car back and the root of the problem was finally diagnosed. The service department treated me very fairly on the cost of the additional repairs and handled the situation very professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. Sorry about the trouble, but I'm glad we were able to handle it gracefully. - Nelson
Excellent service and timely repair.
Traveling to Nashille when I lost the turbo on my LR2. LR Nashville worked my car in and fixed it in a day and a half! Extremely pleasant experience w/ excellent repairs!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair