Reviews
Provide good service to the customer.
Provide good service to the customer. The advisor is on point with the customers. The advisor show the customer they care about what is going on with your vehicle.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Honda CR-V purchase
A long day as we were selling one car, trading in another and purchasing a used car all at one time. Not your typical day, but the staff worked hard to make us feel comfortable with the process and the offers. Ultimately we sold one vehicle and bought a used car. Thank you for the great customer service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi James, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Excellent customer service
Excellent customer service very helpful made sure that we were satisfied with our sales person and made sure to explain all features of our new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pamela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Very helpful to customers and easy to get a appointment
Very helpful to customers and easy to get a appointment for your vehicle very satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!
Excellent professional service provided by EVERYONE from
Excellent professional service provided by EVERYONE from my arrival until my departure! This was my first visit to the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My vehicle was improperly diagnosed and issue wasn’t
My vehicle was improperly diagnosed and issue wasn’t fixed bill was $1400.00; furious!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda at Bel Air Mall take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2023 to discuss what we can do to help.
The Quality Manager and service tech went above and
The Quality Manager and service tech went above and beyond to resolve my service issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Everyone at the dealership was friendly and made our
Everyone at the dealership was friendly and made our experience nice and easy...Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The staff greeted me when I entered and took my car back
The staff greeted me when I entered and took my car back at the appointed time. It was ready in less time than estimated. Everyone was friendly and I will definitely be returning.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Honda at Bel Air Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great staff and company
Great staff and inventory. Great place. Sold my van to them and got a different vehicle to meet my needs. Filled up the gas tank before we left.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, We are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!