Reviews
Gary was amazing the whole crew was friendly and helpful
Gary was amazing the whole crew was friendly and helpful I will do business with them again if I have to for some reason. I am 100% pleased with everything.
Gary was amazing the whole crew was friendly and helpful
Gary was amazing the whole crew was friendly and helpful I will do business with them again if I have to for some reason. I am 100% pleased with everything.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Always happy with the service.
Always happy with the service. Amazingly clean Facilities for waiting. The service people are always great at taking care of the customers cordially and promptly.
Always happy with the service.
Always happy with the service. Amazingly clean Facilities for waiting. The service people are always great at taking care of the customers cordially and promptly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jay, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Great experience for buying cars and dealing with the
Great experience for buying cars and dealing with the purchase. Hope, our sales person helped us through the process with ease. I will definitely tell my friends about the experience we had at Terry Thompson Chevrolet.
Great experience for buying cars and dealing with the
Great experience for buying cars and dealing with the purchase. Hope, our sales person helped us through the process with ease. I will definitely tell my friends about the experience we had at Terry Thompson Chevrolet.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angela, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
They won’t sell to anyone outside of Louisiana.
They won’t sell to anyone outside of Louisiana. I live across the border in Mississippi and was turned away even though I was going to pay cash
They won’t sell to anyone outside of Louisiana.
They won’t sell to anyone outside of Louisiana. I live across the border in Mississippi and was turned away even though I was going to pay cash
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Daniel, This statement is untrue. We sell vehicles to people from all over! Feel free to give us a call to discuss.
Professional as always.
Professional as always. I didn't have an appointment but they worked me in and found the problem. They fixed it and I got my car back within 24 hours.
Professional as always.
Professional as always. I didn't have an appointment but they worked me in and found the problem. They fixed it and I got my car back within 24 hours.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lou, we're so happy we were able to help you out! Thank you for choosing Terry Thompson Chevrolet, INC. and we hope to see you again.
Worked my Silverado in for a new battery.
Worked my Silverado in for a new battery. Dropped it off the day before. They also changed oil and rotated tires. They did a complimentary wash and vacuum. I only had to reset the clock. Everything else was retained. Very good job!
Worked my Silverado in for a new battery.
Worked my Silverado in for a new battery. Dropped it off the day before. They also changed oil and rotated tires. They did a complimentary wash and vacuum. I only had to reset the clock. Everything else was retained. Very good job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lewis, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Clean, comfortable waiting area.
Clean, comfortable waiting area. Friendly staff. Good online scheduling. Reasonable pricing, and serviced vehicle in a reasonable time frame. Did not try to upsell. In fact, I have never felt that they were trying to give me service I didn?t need. I like doing business with them.
Clean, comfortable waiting area.
Clean, comfortable waiting area. Friendly staff. Good online scheduling. Reasonable pricing, and serviced vehicle in a reasonable time frame. Did not try to upsell. In fact, I have never felt that they were trying to give me service I didn?t need. I like doing business with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had the car I wanted at a better price than I could get
Had the car I wanted at a better price than I could get in Pensacola. Friendly staff and a nice facility.
Had the car I wanted at a better price than I could get
Had the car I wanted at a better price than I could get in Pensacola. Friendly staff and a nice facility.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ray, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
Bought a used car with stop leak present in the coolant
Bought a used car with stop leak present in the coolant tank causing a cracked head gasket. Service department would not look at the vehicle. Bad business and terrible dealership. Do not buy here!!
Bought a used car with stop leak present in the coolant
Bought a used car with stop leak present in the coolant tank causing a cracked head gasket. Service department would not look at the vehicle. Bad business and terrible dealership. Do not buy here!!
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service experience
Best experience I?ve had in a while when getting my car serviced. Results were excellent!
Great service experience
Best experience I?ve had in a while when getting my car serviced. Results were excellent!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anna, your satisfaction is important to us, so we want to sincerely thank you for choosing Terry Thompson Chevrolet, INC. and we hope to see you again soon!