Reviews
Great customer service people in the service department
Great customer service people in the service department where friendly and helpful would recommend to friends and family
Great customer service people in the service department
Great customer service people in the service department where friendly and helpful would recommend to friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with the service department at Serra Toyota Decatur. We're pleased to hear you found our team friendly and helpful. Michael McLeod General Manager 256-340-0330
Best car buying experience I've ever had.
Best car buying experience I've ever had. I would recommend this dealership to anyone that's looking for a new or used vehicle.
Best car buying experience I've ever had.
Best car buying experience I've ever had. I would recommend this dealership to anyone that's looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and recommendation. We appreciate your support and are glad to hear about your positive experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
They immediately assessed my vehicle on time with good
They immediately assessed my vehicle on time with good service and snacks while waiting. Thank you so much
They immediately assessed my vehicle on time with good
They immediately assessed my vehicle on time with good service and snacks while waiting. Thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. At Serra Toyota Decatur, we strive to ensure all of our customers are well taken care of during their visit. Michael McLeod General Manager 256-340-0330
Purchased a used 2025 GMC Terrain and tok it in for the
Purchased a used 2025 GMC Terrain and tok it in for the first oil change. Dropped off the vehicle and was greeted well and the service was completed on time. And pulled to the front of the shop for us to drive home
Purchased a used 2025 GMC Terrain and tok it in for the
Purchased a used 2025 GMC Terrain and tok it in for the first oil change. Dropped off the vehicle and was greeted well and the service was completed on time. And pulled to the front of the shop for us to drive home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Serra Toyota Decatur. It sounds like everything went smoothly with your oil change, which we love to hear. We hope the GMC Terrain continues to serve you well. Michael McLeod General Manager 256-340-0330
Excellent customer service Very friendly staff My
Excellent customer service Very friendly staff My favorite salesman works there I love driving a Toyota
Excellent customer service Very friendly staff My
Excellent customer service Very friendly staff My favorite salesman works there I love driving a Toyota
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We're glad to provide a welcoming atmosphere at Serra Toyota Decatur and that you enjoy driving a Toyota. Michael McLeod General Manager 256-340-0330
My son bought a new car there and they refused to give a
My son bought a new car there and they refused to give a spare key. I wouldn’t recommend this place for anyone to purchase a vehicle
My son bought a new car there and they refused to give a
My son bought a new car there and they refused to give a spare key. I wouldn’t recommend this place for anyone to purchase a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Your feedback is important to us, as customer satisfaction is our top priority. I would like to speak with you about your son's experience when purchasing a new vehicle from our Sales Team and requesting a spare key. Please reach out to me directly so we may discuss this further. Sincerely, Michael McLeod General Manager 256-340-0330
Dealership was very efficient.
Dealership was very efficient. Waiting area had snacks and was very comfortable. Staff was very nice.
Dealership was very efficient.
Dealership was very efficient. Waiting area had snacks and was very comfortable. Staff was very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience. We're glad to hear you enjoyed the visit at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
Very nice employees, helpful and considerate.
Very nice employees, helpful and considerate. Clean dealership with snack bar and areas to sit and wait.
Very nice employees, helpful and considerate.
Very nice employees, helpful and considerate. Clean dealership with snack bar and areas to sit and wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experiences with our team at Serra Toyota Decatur. We're glad to hear you appreciated our facilities. If there's anything else we can do, please let us know. Michael McLeod General Manager 256-340-0330
Nick G.
Nick G. Was great. I had a wonderful experience and would recommend to everyone I know.
Nick G.
Nick G. Was great. I had a wonderful experience and would recommend to everyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and kind words about our team. We're glad to hear that you had a wonderful experience with Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
I went to the dealership with an AC problem.
I went to the dealership with an AC problem. I was helped by Steve!! He knew right away what he thought the problem was and took care of it right then! Was very nice and courteous. That is the kind of people I like to encounter when I have a problem.
I went to the dealership with an AC problem.
I went to the dealership with an AC problem. I was helped by Steve!! He knew right away what he thought the problem was and took care of it right then! Was very nice and courteous. That is the kind of people I like to encounter when I have a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re pleased to hear that our team was able to assist with your AC problem efficiently. Thank you for choosing Serra Toyota Decatur and sharing your experience. Michael McLeod General Manager 256-340-0330