Reviews
Excellent service
Excellent service kind and courteous easy to work with great price quick and easy purchase very clean courteous upfront and honest would recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tuscaloosa Toyota made it enjoyable to buy our Tyndra.
This is the second Toyota we've purchased at Tuscaloosa Toyota. When we saw the Tundras on their website, we knew they had the truck we wanted. "1 Price. 1 Place." made it painless and Carlos South and Chad Owens made it a pleasure to buy our Tundra. We actually enjoyed ourselves. Everyone at Tuscaloosa Toyota is courteous and helpful. We definitely recommend Tuscaloosa Toyota to anyone who needs to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great working with Bryan Christian once again super deal
Just purchased new 2017 Tundra TRD SR5 second Tundra and like the 4th vehicle we have bought from Tuscaloosa Toyota. Once again they came in with a great deal of course after we have to push a little but all in all very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service and patience
Talk to Brian Christian if you need a vehicle. He showed great patience with me with tons of questions and the challenge of selling me a truck while I was 2300 miles away. The lifetime power train warranty is an awesome deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience!
Christopher was amazing! He's super helpful and cares deeply for his customers. I would buy again from them without a doubt!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad experience
I went online looking for a new or used vehicle. Since my brother has been a Toyota owner for years, and never had any major problems with his vehicles, I decided that I would look at Toyotas this time. After I saw the 2018 Toyota Camry, I put my information online, but didn't hear from your online associate right away. No phone call! I talked with her briefly, but she was helping another customer. She said that she would call me back, but never did! So I check my email and I get a message that she is not going to run me down, in so many words, for my business. I am very disappointed in my online experience.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I will recommend this company to anyone
I was happy with my experience we good people that help me Jason was my dealer thank you man
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Second Rav 4
I bought a second Rav 4. I bought one for my daughter, then I bought one for my wife. I am very satisfied with everyone I dealt with at Tuscaloosa Toyota. I even bought a Tacoma in between the two Rav 4's. we love using the service department. It's so easy for service visits.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience!!
Christopher is awesome saleman, excellent buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Another Toyota in the family!
Bought our 5th Toyota from Tuscaloosa. Always a great car, but having a reliable and easy to use on-going relationship for service after the sale was the reason for selecting Tuscaloosa Toyota. Got us the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car