Reviews
Go see coach
Easy car buying experience. honest salesmen great finance department. Go see coach. Theres a reason we have bought 3 cars from the serra family.GOBBLESS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly value your loyalty to Serra Toyota Birmingham. Honesty and streamlined experiences are what we prioritize. May good blessings be always with you.
Very pleased with my saleswoman, Sam.
Very pleased with my saleswoman, Sam. We bought here 20 years ago, and we came back. Sam is professional, respectful, pleasant, positive, and earned our business. She was able to make a deal we were happy with! Also a compliment to Ron in Finance. Very easy to work with during the money part of the deal. Thank you both, and Serra Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear about your experience with Sam and Ron at Serra Toyota Birmingham. We're pleased we could make a satisfactory deal for you. Thank you for trusting us again after two decades, we appreciate it.
Shawn did a great job.
Shawn did a great job. He was very helpfull, answering all the questions and took care of everything around the selling process. He picked me up at the hotel at the day I got my car, he showed me where I get my license plate and even the after sales service was outstanding. I can highly recommend Serra Toyota at Birmingham and the sales manager Shawn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad Shawn was able to assist well. The team at Serra Toyota Birmingham prides itself on providing good service, so it's pleasing to learn we hit the mark for you. Best regards in your future endeavors with us.
Great experience with Serra Toyota
Shawn did a great job. He was very helpfull, answering all the questions and took care of everything around the selling process. He picked me up at the hotel at the day I got my car, he showed me where I get my license plate and even the after sales service was outstanding. I can highly recommend Serra Toyota at Birmingham and the sales manager Shawn.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience. It's good to hear that our team at Serra Toyota Birmingham assisted in answering all your questions and making the car-selling process smoother. We appreciate the high recommendation.
Great service no complaints very professional Really
Great service no complaints very professional Really fast and helped with all my questions sam was perfect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive feedback on the efficient and professional service you received at Serra Toyota Birmingham. Thank you for recognizing Sam's excellent support with your inquiries - we strive to provide this level of assistance across all interactions.
Everyone was very knowledgable, helpful and understanding
Everyone was very knowledgable, helpful and understanding of our wants and needs. Many thanks to Sam and Ben.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that you found our team at Serra Toyota Birmingham to be knowledgeable and helpful. Thank you for your 5-star rating.
It was a good visit, I was in and our the sales person
It was a good visit, I was in and our the sales person was very professional and knowledgeable about my needs..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review indicating a speedy and professional service at Serra Toyota Birmingham. Our sales team strives to assist with any automotive needs you have during your visit. Thank you for choosing us!
I appreciate the convenience of being able to book my
I appreciate the convenience of being able to book my appointment online and select a time that works for me. I also love that they get me in and out in a timely and efficient manner. The staff is always friendly, the waiting room welcoming and bathroom clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you found the online booking at Serra Toyota Birmingham convenient and appreciate our efficient service. Our staff works hard to maintain a friendly atmosphere and clean premises. Thank you for your positive feedback.
Service personnel was knowledgeable, courteous, friendly,
Service personnel was knowledgeable, courteous, friendly, and gave me options for payment. Service was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback at Serra Toyota Birmingham. It's great to hear that our service personnel was knowledgeable and options for payment suited your needs. Thank you for mentioning the promptness of our service work.
My sales lady was terrific.
My sales lady was terrific. She was accommodating at every level. She answered all my questions and also gave me important information about my purchase. I certainly will recommend her to friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive remarks on our sales staff at Serra Toyota Birmingham, especially their helpful compliance. Your recommendation to others is highly valued. We look forward to serving good customers like you in the future.