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Gettel Nissan

(2,135 reviews)
Visit Gettel Nissan
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (941) 343-8557 (941) 343-8557
Used (941) 227-4923 (941) 227-4923
Service (941) 227-4774 (941) 227-4774

Reviews

(2,135 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Nissan from DealerRater.

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Went above and beyond by not only fixing the immediate

Went above and beyond by not only fixing the immediate problem but researching the issue and proactively addressing what might have caused it and replacing that part. Good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brittany is professional, friendly courteous, and

Brittany is professional, friendly courteous, and knowledgeable. I took my 2022 Nissan Altima for a tire issue. The problem was solved and I was on the road in timely manner. Thank you Brittany for the excellent customer service I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We were very impressed with this dealership.

We were very impressed with this dealership. We were just planning to look at used vehicles, but upon speaking with everyone there, we were able to walk away with a better deal on a brand new vehicle. Everyone was very friendly and very informative without feeling pressured. We would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We spoke to Valentino Naeder on the phone.

We spoke to Valentino Naeder on the phone. He was informative and friendly. We drove 1 hour to this dealership because we had confidence in him. We got to the dealership and he exceeded our expectations in his professionalism, knowledge of the vehicles, and swiftness of our transaction. I highly recommend going out of your way to work with Valentino!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Added unexpected cost Never explained.

Added unexpected cost Never explained. Did not receive any paperwork till delivery. Only had the car for two weeks and the check engine light came on. Vehicle had inspection inadequate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joseph Thank you for taking my call and providing me your feedback from your Jeep purchase. I apologize for the inconvenience of having to make another trip to get the check engine light taken care of. We strive for have every car to be completed free of any concerns but once in a while things happen. We are sorry about this and if your need anything in the future, please reach out to me directly and I will be happy to assist you. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

From the moment I perused the preowned inventory and

From the moment I perused the preowned inventory and filled out my profile sales representative Valentino Naeder was quick to cone t with me and made the entire car buying experience a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Be aware of bait and switch tactics.

Be aware of bait and switch tactics. Dealer will advertise at one price online and then switch the price when doing the deal. When asked about the price difference the dealer stated that the marketing person made a mistake. Instead of marking the vehicle down $200 they advertised it as $2,000 off. After getting frustrated the Sales Manager hung up. 15 min later called back and said he would honor the internet price. Then he added a bunch of unnecessary fees to bring the price back up to the original quote. This is why people don't trust dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went in and left in the car we went there for.

Went in and left in the car we went there for. They worked to get us the payments we wanted. Also said they would do a checkup with us in 2 weeks. Not quite 2 weeks yet but I?m sure they will keep there word

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donnie We greatly appreciate you taking the time to share your recent experience at Gettel Nissan. It was a please speaking with you after your purchase and we are happy to hear you got the vehicle you came in for. If there is anything else we can do to assist, please don't hesitate to let us know. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com

First time dealing with this dealership.

First time dealing with this dealership. Saw online what we wanted and drove down and the showed it to us and worked a deal and we drove home in it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased a used 2023 Tucson from Gettel Nissan.

I purchased a used 2023 Tucson from Gettel Nissan. Salesman Valentino Naeder made the purchase easy. The only drawback was the time spent (4hrs) at the dealership to actually drive home. Received a temporary registration plate good for 30 days and was informed that a permanent plate was in the mail. Near the 30 day mark I contacted salesman Pete who quickly had a permanent plate sent within 2 days. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe Thank you for taking the time to share your recent sales experience with Val and Pete here at Gettel Nissan. We appreciate your patience with the process and we are working everyday to be more efficient at it. We hope you enjoy your Tucson look forward to seeing you again in the future. Chris Conway Owner Loyalty Manager Gettel Nissan 941-921-2655 cconway@gettel.com