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(652 reviews)

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I just took too long for the service.

I just took too long for the service. I was there 10:45 in the morning. It wasn?t completed until 4:45 in the afternoon, just to replace four tires and an alignment..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Service visit.

Service visit. Everything went great. I do not appreciate having to use ar least 25 words. If the next survey has this requirement, I will not participate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

James and the crew were fantastic Everything was as

James and the crew were fantastic Everything was as expected. I was going on a road trip and wanted everything fixed. I was very happy with the prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Catherine Szatkowski, thank you; we appreciate your feedback!

Worse experience in the service Department of Naples

Worse experience in the service Department of Naples Nissan. Christian Marimon was rude, didn?t give the right information. Part of the service i had to pay for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Elsa Ramirez Gonzalez, thank you for taking the time to leave us feedback about your experience with us.

My experience was fantastic.

My experience was fantastic. The service was very professional. My expectations were met. The service was fast and efficient. Amanda and Mario served me and they were very cordial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Erik Castillo Mesa, thank you for taking the time to leave a review for us at Naples Nissan. We're happy we could meet your expectations!

Excellent service from James at Naples Nissan very

Excellent service from James at Naples Nissan very knowledgeable, patient and considerate of his customers. He keeps you posted on how your repairs are going alone with a time frame. Always pleasant and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Monique Cambell, thank you for taking the time to leave a review for us at Naples Nissan. We're happy we could meet your expectations!

Brought my Rogue in for the first oil change & tire

Brought my Rogue in for the first oil change & tire rotation. Everyone who met with me was upbeat & eager to help. Amanda was my go-to-person. She kept me updated on the progress of my service & offered me beverages for my enjoyment. Every person was so nice, all at 7 AM! Amazing experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Leif Birkeland, we are so pleased you enjoyed your visit to Naples Nissan!

Sheri and Peyton were Great!

Sheri and Peyton were Great!! Thank you for your professionalism! Facility very clean and many areas to sit , have coffee , think things over. Overall a positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brenda Torres, thank you for taking the time to leave a review for us at Naples Nissan. We're happy we could meet your expectations!

It was such an amazing experience, I was helped before I

It was such an amazing experience, I was helped before I even walked into the doors. Aryg Guillen was polite and worked with me with every step of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jakkop Bessellieu, reviews like this give us motivation and help us ensure we provide high-quality care.

Great welcome great follow through great ending.

Great welcome great follow through great ending. Thanks for your professional approach to my cars needs. I assume you did not sell me things I did not need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott Miles, thank you for taking the time to leave a review for us at Naples Nissan. We're happy we could meet your expectations!