Skip to main content

Naples Nissan

(666 reviews)

Reviews

(666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Mike me dio un s�per servicio gracias a naples Nissan 100

Mike me dio un s�per servicio gracias a naples Nissan 100 de 100 Mike gracias otra ves por tomar tu tiempo en ayudarme a o tener el carro q yo quer�a gracias

Mike me dio un s�per servicio gracias a naples Nissan 100

Mike me dio un s�per servicio gracias a naples Nissan 100 de 100 Mike gracias otra ves por tomar tu tiempo en ayudarme a o tener el carro q yo quer�a gracias

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hola Anaisy, nos alegra saber que nuestro personal te brindó un excelente servicio durante tu visita a Naples Nissan. No dudes en contactarnos si necesitas algo. Que tengas un buen día.

Show full review

Excellent service, Uncovered several safety issues.

Excellent service, Uncovered several safety issues. After seeking my permission, they resolved all issues. Service TecH kept me informed of progress in a timely fashion.

Excellent service, Uncovered several safety issues.

Excellent service, Uncovered several safety issues. After seeking my permission, they resolved all issues. Service TecH kept me informed of progress in a timely fashion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Peter, thank you so much for your positive comments about Naples Nissan! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

It was fine.

It was fine. Service rep was respectful. No complaints about the visit. Word more words. I have expressed my opinion and that should be enough.

It was fine.

It was fine. Service rep was respectful. No complaints about the visit. Word more words. I have expressed my opinion and that should be enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dorothy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Shopped the Black Friday sale.

Shopped the Black Friday sale. Didn?t get as much of a discount as I think I should have but overall it was a good shopping experience.

Shopped the Black Friday sale.

Shopped the Black Friday sale. Didn?t get as much of a discount as I think I should have but overall it was a good shopping experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Laurie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Show full review

Excellent Service went for oil change and they checked

Excellent Service went for oil change and they checked out my truck making sure it was in good condition to drive Friendly and helpful service!!

Excellent Service went for oil change and they checked

Excellent Service went for oil change and they checked out my truck making sure it was in good condition to drive Friendly and helpful service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Elvira, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Show full review

Excellent service and advisor was extremely

Excellent service and advisor was extremely knowledgeable. Dealership was immaculate If your thinking of buying a Nissan or a used car than this is the place to go

Excellent service and advisor was extremely

Excellent service and advisor was extremely knowledgeable. Dealership was immaculate If your thinking of buying a Nissan or a used car than this is the place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi William, thank you for your kind review; we are happy to pass along your comments to the team here at Naples Nissan! If you have any further questions, please don't hesitate to reach out!

Show full review

Quick and efficient.

Quick and efficient. Service department opens before 7 in the morning. Done in time to get to work by 8:30. They even washed the exterior after the oil change.

Quick and efficient.

Quick and efficient. Service department opens before 7 in the morning. Done in time to get to work by 8:30. They even washed the exterior after the oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Show full review

Eric was excellent!

Eric was excellent! Seamless buy and quick. The team was efficient and not in your face which is nice! It took very little time to purchase the vehicle from start to finish.

Eric was excellent!

Eric was excellent! Seamless buy and quick. The team was efficient and not in your face which is nice! It took very little time to purchase the vehicle from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your kind words about your experience here at Naples Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Excellent overall, James is my service advisor.

Excellent overall, James is my service advisor. Excellent overall, James is my service advisor. Excellent overall, James is my service advisor. Excellent overall, James is my service advisor.

Excellent overall, James is my service advisor.

Excellent overall, James is my service advisor. Excellent overall, James is my service advisor. Excellent overall, James is my service advisor. Excellent overall, James is my service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, we're glad to hear our staff took such great care of you! Here at Naples Nissan we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Show full review

The service representative and place is very pleasant but

The service representative and place is very pleasant but it's amazing every time I bring my rouge in for service I get 2k in recommended repairs! Also. They tie the sales in with your service appointment and it's very annoying with the several txs, emails and phone calls from sales when you have a appointment. They even bother you sitting in the waiting room. This has to stop!

The service representative and place is very pleasant but

The service representative and place is very pleasant but it's amazing every time I bring my rouge in for service I get 2k in recommended repairs! Also. They tie the sales in with your service appointment and it's very annoying with the several txs, emails and phone calls from sales when you have a appointment. They even bother you sitting in the waiting room. This has to stop!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (239) 319-2479 to share more details about your visit so we can make things right.

Show full review
See all 666 reviews