Germain Honda

I was having AC issues with my Acura MDX. I took it to Germain Honda and Jim Walgreen was the service writer that helped me. Jim was a true professional in this field and really knew how to make me feel confident that the issue would be fixed. He provided me a loaner car too which was a great help. When I got my car back the AC was fixed. I can't thank Jim and the technicians enough for a job well done.

Pleasant people to work with, helped us get our deal done quickly. Great service, nice showroom.

Albert Checo And his maintenance team did an excellent job on my last visit to Germain Honda.

I have a 2007 Ridgeline with rust issues. A recall was issued a couple years ago by Honda to owners to have the vehicle checked out and repaired by a local dealer. My closest is Honda of Naples. I called today Aug 1 at 9am to ask for help. The person on the service phone kept interrupting me, not listening to my questions, and telling me over and over again that I have to wait for a HONDAA CORP letter stating when the parts would be available for the recall. Its been years so I know the parts are available for order but this person did not want to give me an appointment and hung up on me. WOW, very POOR. I called the Estero dealer who was very glad to assist and offered an appointment immediately. WOW. Very good. Instead of 10 miles I now have to go 25 miles for service.

I had my recently purchased Honda CRV in for service and Landon Bates from the service department was the person who assisted me. He was very polite, knowledgeable, professional and kept me informed of the status of my vehicle during the whole process. I would recommend Naples Honda and Landon Bates for any service/questions.

My 1 Star rating is based on my overall experience with Germain Honda's Service Department. It is not a reflection on the last service advisor, Josue Quintanilla. Josue was very helpful. He deserves 5 Stars. A year ago the service department was great, but something has changed at Germain Honda. The overall quality of service has plummeted. And this is not an isolated experience. My last four visits to Germain Honda's Service Department have been terrible. We've purchased only Honda automobiles since 1995. But Germain Honda's Service Department has changed this. Our next car will not be a Honda!

Christian Molina was very polite, explained service requirements and costs. He also kept me informed of vehicle status.

I have leased vehicles from Germain Honda since 2005. I have always been impressed by their knowledge of the vehicle as well as their friendly atmosphere.

Emma and Melvin made the process easy Looking for a Honda these are the two you want to talk too

John Kolek made the purchase experience at Germain Honda a pleasure. He was professional and treated me kindly. I will gladly recommend John and Germain Honda to my friends.