Reviews
Write a reviewGreat service, immaculatr showroom and rest rooms
"Big " Mike was very knowledgeable and went above and beyond to be helpful. When my daughter-in-law buys a new car we will go to him! PS My new Malibu is a "sweet" ride!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommend
Very happy with the service and the professionalism of the sales staff, they were very courteous and considerate of my needs and worked the best they could to meet those.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great new car buying experience.
Michael "Bear" Graves was my sales rep. He assessed my needs from the info I gave him and provided me with options that gave me what I wanted within the price range I could afford. He made sure I was familiar with all the specifications of each vehicle so I could make an informed decision. He was very helpful and was able to answer all my questions to my satisfaction. After I chose the vehicle I wanted he basically took the ball from there & I just had to sign the dotted line! Once my car had been detailed and was ready to go he walked me through all the car's features and showed me how to use the many options of the sound system, the driver console display, and the OnStar system. Even helped me through the OnStar setup. I was very impressed with "Bear" and intend to recommend him and Victory Layne to anyone who tells me they are looking for a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Work was performed in a timely manner. Good work. Thanks! All 3 new windshield wipers blades,rotate & balance tires & wheel alignment.Perform a multi point vehicle inspection,everthing done in an hour and a half.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Facilities are extremely clean, and car did not g
When we were on the road home, we realized we could not set the trip odometer~~it was stuck on the total mileage. Also our ongoing MPG readout was set at 36.4~~no way is that possible! We had an appoinment and it took only about an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service in a positive atmosphere
This was a very positive car buying experience. The sales person, Jeff B. was knowledgeable, positive and helpful. The new car buying experience was as good as it gets.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent professional dealership
The new high performance Stingray is the most impressive Corvette for 2014. Big Mike at Victory Layne Chevrolet carefully reviewed all the aspects of the new Corvette with me and did a very nice job. Mike and everyone at Victory Layne were very helpful and professional. The new Corvette is a great driving experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE
I HAD A GREAT EXPERIENCE FOR MY FIRST TIME AT VICTORY LANE CHEVEROLET GREAT HOSPITALITY WONDERFUL EMPLOYEES AND I ALREADY HAD MY FIRST EXPERIENCE IN THE CUSTOMER SERVICE MY TRUCK HAD A RECALL AND IT WAS QUICK
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
the best sails people at any dealer shoud have
I am 82 years old and a lot of autos but this is the best by far I want to thank this dealer ship for the best care any one could ask for again thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent dealership
My truck was serviced as promised. Other work was quoted and quote was right on the money. Excellent dealership and personnel. I recommend Victory Layne at all times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
