Reviews
Toyota Service
Delroy my service advisor was great. However the waiting time was outrageous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Awilda, for leaving us this response. If you'd like, please contact our General Manager at (855) 540-4846. We'd appreciate the chance to make your experience a positive one.
Ski chair
The time it took for the service was longer than they predicted. They overpromise and under delivered.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We regret to hear your service took longer than expected, Wayne. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (855) 540-4846. We hope to hear from you.
Rear window Tacoma latch ripped off
Was expecting a real repair but all that was done was epoxying the latch back on. No new part as per my work order. This took over 3 hours, yes I had an appointment and was waiting. Not sure if this is going to work. Was told to really used the repair in the next few days and make sure it is ok! Will let everyone know.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Robert, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (855) 540-4846. We'd appreciate the chance to make your experience a positive one.
Admin
Our salesperson, Fanny, was great. Very responsive and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review about Fanny. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Auto Nation delivers!!
Christine at Auto Nation created a great buying experience, delivering on the promise she made online. I could not be happier with my Camry and the fair dealing at Auto Nation. I was very disappointed with another dealer in Naples, but Auto Nation Ft Myers really came through!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kurtybird, thank you for your kind review; we are happy to pass along your comments to Christine at AutoNation Toyota Fort Myers! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Love Autonation
Easiest car purchasing experience ever. Love my car. Really enjoy the people that work at Auto-nation Ft Myers
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Katie, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Job Kris
Kris was great in getting our fifth Landcruiser for us. He found one in our selected color and model. He knew how to use all of the features including the new ones. No other salesman had that much knowledge before we met Kris. He was fun to work with. He kept us informed and gave us a great deal trading in our last Landcruiser which I was having serviced there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Landcruiserfan, thank you for your kind review; we are happy to pass along your comments to Kris at AutoNation Toyota Fort Myers! If you have any further questions, please give us a call. We're always happy to help!
New Car
Fanny Mejias thanks for everything you did to make sure I was happy with my new Toyota Highlander 2020. I appreciate everything you did. Thank you again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Diana, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
Great Service, Efficient and thoughtful
I was hesitant to take a used car I bought in for "recall service." Though a little confusing when I first dropped the car off, once Brizy spotted me and asked if she could help, everything got better. She not only explained the process but she walked me over to a car rental place where I borrowed a car at the dealers' expense. When I returned for my pick up early, ( I did not wait to be notified) she said it would be another 30 minutes. It was exactly 30 minutes. The whole process became quite painless. Thank you Brizy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear you had such a positive experience with us, Kristie! Don't hesitate to call us if you ever need anything. Be safe on the road!
Preowned sale toyota fort myers
Lisa and Mario were very friendly , professional and helpful. Keep up the good work! Gary at dispatch was also helpful as well as Shelley at the service department.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Giselle, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Fort Myers! If you ever need help, just give us a call. Happy motoring!