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Regal Automotive Group

(6,422 reviews)
Visit Regal Automotive Group
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 950-8158 (888) 950-8158
Used (855) 512-0069 (855) 512-0069
Service (888) 895-9360 (888) 895-9360

Reviews

(6,422 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy with my purchase and service with Michael

Got another great car from Michael. He and Chelsea were friendly and professional. Add-on spoiler from the service team proved to be a challenge and a return wait for an hour to correct issues with it's installation could have made their score better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Rob is friendly and efficient in processing service and maintenance. Service was completed in a timely manner. Always satisfied with work that is performed on my Accord.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

What an amazing experience my car is so good to go

Great service i love everyone and everything about regal they make happy. Thank you for the free water. My oil was changed very fast thank you regal Jesus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always a pleasure

Excellent customer service all questions was answered. Would definitely return the next time I decide to buy another vehicle. I'm also willing to recommend a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent.

Informative and good communication regarding services needed. Amicable with utilizing most cost effective coupon. Convenient and comfortable waiting conditions. Despite the services performed there wasn’t a long waiting time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service!!

I visited Regal in Lakeland on Friday 5-17 to look at a truck. Ended up working with Shane and Ryan who made the experience a pleasure. They went over all the options available and I ended up buying a car for my daughter!! They even delivered the car to my house! Fantastic experience at Regal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

great job

everybody did a great job my experience was a pleasant and relaxing one. There was no pressure to buy and staff worked with my busy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall visit for sliding doors on my Odyssey.

The service tech did an outstanding job. He was very through, friendly and professional. There was a mix up with parts, which was not his fault, and we had to come back a second time to get the repair working properly. Even though it wasn’t the smoothest experience, the technician worked very well with us and I would recommended the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Easy Dealing with..

I’m not the biggest fan of car dealerships But I will say in my 30yrs of adulthood this was by far the best experience to date!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best service

I always have my car serviced by the dealer. I know that my car is being serviced by people who know the ins and outs of a Honda. I do not worry that anything is overlooked. My service advisor, Chrissy is always helpful. I know that my car is getting the best servic available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.