Reviews
Happy with my purchase and service with Michael
Got another great car from Michael. He and Chelsea were friendly and professional. Add-on spoiler from the service team proved to be a challenge and a return wait for an hour to correct issues with it's installation could have made their score better.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Rob is friendly and efficient in processing service and maintenance. Service was completed in a timely manner. Always satisfied with work that is performed on my Accord.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What an amazing experience my car is so good to go
Great service i love everyone and everything about regal they make happy. Thank you for the free water. My oil was changed very fast thank you regal Jesus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure
Excellent customer service all questions was answered. Would definitely return the next time I decide to buy another vehicle. I'm also willing to recommend a friend or family member.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent.
Informative and good communication regarding services needed. Amicable with utilizing most cost effective coupon. Convenient and comfortable waiting conditions. Despite the services performed there wasn’t a long waiting time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service!!
I visited Regal in Lakeland on Friday 5-17 to look at a truck. Ended up working with Shane and Ryan who made the experience a pleasure. They went over all the options available and I ended up buying a car for my daughter!! They even delivered the car to my house! Fantastic experience at Regal!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great job
everybody did a great job my experience was a pleasant and relaxing one. There was no pressure to buy and staff worked with my busy schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall visit for sliding doors on my Odyssey.
The service tech did an outstanding job. He was very through, friendly and professional. There was a mix up with parts, which was not his fault, and we had to come back a second time to get the repair working properly. Even though it wasn’t the smoothest experience, the technician worked very well with us and I would recommended the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very Easy Dealing with..
I’m not the biggest fan of car dealerships But I will say in my 30yrs of adulthood this was by far the best experience to date!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best service
I always have my car serviced by the dealer. I know that my car is being serviced by people who know the ins and outs of a Honda. I do not worry that anything is overlooked. My service advisor, Chrissy is always helpful. I know that my car is getting the best servic available.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair