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Regal Automotive Group

(6,875 reviews)
Visit Regal Automotive Group
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (888) 950-8158 (888) 950-8158
Used (855) 512-0069 (855) 512-0069
Service (888) 895-9360 (888) 895-9360

Reviews

(6,875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The staff is always kind and helpful.

The staff is always kind and helpful. I was disappointed that the car wash is out of service. Perhaps the dealership can offer vouchers or coupons, something in place of the car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I travel a lot for work and needed to get my car serviced

I travel a lot for work and needed to get my car serviced on the weekend. It was my first service on a brand new Civic at 10,000 miles and I have only had the car for three months. When I saw the service advisor, he said it would be no problem to get me in. The service was done in a matter of hours after I dropped it off. It only took a few minutes at the cashier’s desk, and I was done and very satisfied with the service that I received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Your technician hasn’t been able to find out the problem

Your technician hasn’t been able to find out the problem with my 2019 Pilot. I have had at least two batteries placed in my car. It took my husband at least 20 minutes to get my battery jumped but the technician said that the battery was good. In November, we were stuck on I-95 in Miami on a Friday night because the vehicle just shut off for no reason. It also shut off at a four way stop. Each time , we were eventually able to get the car started again. We explained these issues to the Regal Honda service department but each time they weren’t able to figure out what was wrong with the vehicle. I am definitely not a mechanic but there is something wrong with either the computer system and or electrical system. This is extremely frustrating that they have had no answers for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This was my 5th car purchased from Regal and Chris has

This was my 5th car purchased from Regal and Chris has always gone out of his way to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

That's awesome! Congratulations on your newest car 😁

The team kept me informed throughout the process and my

The team kept me informed throughout the process and my experience with Regal Honda and the team was a positive one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, courteous,clean, the employees whether from

Professional, courteous,clean, the employees whether from sales or in the service bay were very customer oriented.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional and friendly staff Dealing with the Josh as

Professional and friendly staff Dealing with the Josh as our salesperson, Thomas as the manager and Eric as the financial person made our experience a pleasurable one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was my best car-buying experience!

This was my best car-buying experience! Troy Carter was most helpful and spent a great deal of time explaining all aspects of the sale as well as reviewing the car's operation. His knowledge is extensive. I plan to use his generous offer for future help to become even more acquainted with my new MDX's capabilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new MDX, we are so glad you chose Regal Acura!

The service person Chris was very polite and got us in

The service person Chris was very polite and got us in quickly for an oil change. We were told what needed to be done in the near future to keep our car running smoothly. Waiting area was clean and coffee was tasty. When we know the wait will be a while, we bring our dogs and walk them at the nearby park. We get a text when our vehicle is ready to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

“Done Deal Dave” is AMAZING!

“Done Deal Dave” is AMAZING! I came in with the hopes of getting a car and he surprised me with being able to keep me under budget and have everything I wanted and more. Absolutely an amazing team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.