Reviews
The staff is always kind and helpful.
The staff is always kind and helpful. I was disappointed that the car wash is out of service. Perhaps the dealership can offer vouchers or coupons, something in place of the car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I travel a lot for work and needed to get my car serviced
I travel a lot for work and needed to get my car serviced on the weekend. It was my first service on a brand new Civic at 10,000 miles and I have only had the car for three months. When I saw the service advisor, he said it would be no problem to get me in. The service was done in a matter of hours after I dropped it off. It only took a few minutes at the cashier’s desk, and I was done and very satisfied with the service that I received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your technician hasn’t been able to find out the problem
Your technician hasn’t been able to find out the problem with my 2019 Pilot. I have had at least two batteries placed in my car. It took my husband at least 20 minutes to get my battery jumped but the technician said that the battery was good. In November, we were stuck on I-95 in Miami on a Friday night because the vehicle just shut off for no reason. It also shut off at a four way stop. Each time , we were eventually able to get the car started again. We explained these issues to the Regal Honda service department but each time they weren’t able to figure out what was wrong with the vehicle. I am definitely not a mechanic but there is something wrong with either the computer system and or electrical system. This is extremely frustrating that they have had no answers for us.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
This was my 5th car purchased from Regal and Chris has
This was my 5th car purchased from Regal and Chris has always gone out of his way to help me
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
That's awesome! Congratulations on your newest car 😁
The team kept me informed throughout the process and my
The team kept me informed throughout the process and my experience with Regal Honda and the team was a positive one.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, courteous,clean, the employees whether from
Professional, courteous,clean, the employees whether from sales or in the service bay were very customer oriented.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and friendly staff Dealing with the Josh as
Professional and friendly staff Dealing with the Josh as our salesperson, Thomas as the manager and Eric as the financial person made our experience a pleasurable one
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my best car-buying experience!
This was my best car-buying experience! Troy Carter was most helpful and spent a great deal of time explaining all aspects of the sale as well as reviewing the car's operation. His knowledge is extensive. I plan to use his generous offer for future help to become even more acquainted with my new MDX's capabilities.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new MDX, we are so glad you chose Regal Acura!
The service person Chris was very polite and got us in
The service person Chris was very polite and got us in quickly for an oil change. We were told what needed to be done in the near future to keep our car running smoothly. Waiting area was clean and coffee was tasty. When we know the wait will be a while, we bring our dogs and walk them at the nearby park. We get a text when our vehicle is ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
“Done Deal Dave” is AMAZING!
“Done Deal Dave” is AMAZING! I came in with the hopes of getting a car and he surprised me with being able to keep me under budget and have everything I wanted and more. Absolutely an amazing team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
