Reviews
The worst service experience of my entire life!
The worst service experience of my entire life! I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still do not have my car back. STAY AWAY FROM THIS DEALER!
The worst service experience of my entire life!
The worst service experience of my entire life! I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still do not have my car back. STAY AWAY FROM THIS DEALER!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My last five cars have been Keys, and I found that this.
My last five cars have been Keys, and I found that this. dealership is the greatest.
My last five cars have been Keys, and I found that this.
My last five cars have been Keys, and I found that this. dealership is the greatest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I scheduled an appointment for an open recall and basic
I scheduled an appointment for an open recall and basic maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointment. Chris, the maintenance department representative, got me in quickly and easily. He contacted me twice prior to the work being done to carefully review every item with an estimated cost for my approval. The work was completed promptly with a thorough explanation of what was done and why.
I scheduled an appointment for an open recall and basic
I scheduled an appointment for an open recall and basic maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointment. Chris, the maintenance department representative, got me in quickly and easily. He contacted me twice prior to the work being done to carefully review every item with an estimated cost for my approval. The work was completed promptly with a thorough explanation of what was done and why.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
asked several times to get an out of the door price.
asked several times to get an out of the door price. Dealer/sales insist to have me in the shop. Most likely to play the regular dealership buzzword bingo. Nevertheless, this kind of sales is highly unprofessional and unacceptable. Do not recommend this dealership.
asked several times to get an out of the door price.
asked several times to get an out of the door price. Dealer/sales insist to have me in the shop. Most likely to play the regular dealership buzzword bingo. Nevertheless, this kind of sales is highly unprofessional and unacceptable. Do not recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The staff were all super friendly and willing to help in
The staff were all super friendly and willing to help in my decision for a new car. They assisted with trade in as well. Plenty of options and facility well kept.
The staff were all super friendly and willing to help in
The staff were all super friendly and willing to help in my decision for a new car. They assisted with trade in as well. Plenty of options and facility well kept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Call Kia America in November gave me recall for my
Call Kia America in November gave me recall for my vehicle. Knock sensor that got replaced call Loki Kia to set up an appointment so they can scan the vehicle. Kia America said the engine will be replaced if it's the Knox sensor. Towed vehicle today, in January wasted $200. They called me and said that the vehicle can't be fixed. Because it has a branded title. They tell me this after I spend $200 towing it. This is all a scam with this junkie. Kia engines, all garbage, I don't care new old. They're junk, never buying a Kia. This is my second Kia, with a blown engine. Thanks Wade for calling me 2 months later, and telling me that it has a branded title. You're not fixing it this is the scam going on tow. Truck drivers said they denied a lot of cars out of there that he towed there. Don't buy a kia they're trash
Call Kia America in November gave me recall for my
Call Kia America in November gave me recall for my vehicle. Knock sensor that got replaced call Loki Kia to set up an appointment so they can scan the vehicle. Kia America said the engine will be replaced if it's the Knox sensor. Towed vehicle today, in January wasted $200. They called me and said that the vehicle can't be fixed. Because it has a branded title. They tell me this after I spend $200 towing it. This is all a scam with this junkie. Kia engines, all garbage, I don't care new old. They're junk, never buying a Kia. This is my second Kia, with a blown engine. Thanks Wade for calling me 2 months later, and telling me that it has a branded title. You're not fixing it this is the scam going on tow. Truck drivers said they denied a lot of cars out of there that he towed there. Don't buy a kia they're trash
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike was the best salesman acting could have asked for.
Mike was the best salesman acting could have asked for. He was patient and explained each step of the process and vehicle functions perfectly.
Mike was the best salesman acting could have asked for.
Mike was the best salesman acting could have asked for. He was patient and explained each step of the process and vehicle functions perfectly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership has a friendly staff and it was a great
This dealership has a friendly staff and it was a great experience buying a new car.
This dealership has a friendly staff and it was a great
This dealership has a friendly staff and it was a great experience buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Brown did an excellent selling job.
Mark Brown did an excellent selling job. He let us test drive a 2025 Sportage and explained its features very well. We sold our 2017 Ford Fusion to Lokey Kia as part of our leasing process. We did wait a very long time to get all the finance approval and paperwork done. We are pleased with the Lokey Kia dealership as a whole and would recommend it to our friends and family.
Mark Brown did an excellent selling job.
Mark Brown did an excellent selling job. He let us test drive a 2025 Sportage and explained its features very well. We sold our 2017 Ford Fusion to Lokey Kia as part of our leasing process. We did wait a very long time to get all the finance approval and paperwork done. We are pleased with the Lokey Kia dealership as a whole and would recommend it to our friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been taking my Telluride to the lifetime service
I have been taking my Telluride to the lifetime service contracted with them at the time of purchase for 4 years and I am satisfied with such excellent service, which only takes me almost an hour of very pleasant waiting in their room with all the refreshments available for the customer. The last time I went they gave me some additives that my car needed for free, which I am grateful for. I recommend this dealer 100 percent
I have been taking my Telluride to the lifetime service
I have been taking my Telluride to the lifetime service contracted with them at the time of purchase for 4 years and I am satisfied with such excellent service, which only takes me almost an hour of very pleasant waiting in their room with all the refreshments available for the customer. The last time I went they gave me some additives that my car needed for free, which I am grateful for. I recommend this dealer 100 percent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase