Reviews
Excellent Salesman Service
Went to the dealership to test drive a 2018 GLC 300 and was greeted by Igor Klobucar. Very friendly, compassionate and went the extra effort to make us comfortable with our selection. Went out to test drive the 4MATIC SUV and within 10 minutes we were convinced the car was for us. Within one hour we met service and credit managers and had our car delivered by Igor and Tony Cintron, production concierge the very next morning. How's that for service and respect. Arthur Driscoll
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Sales Consultant
Went to the dealership to test drive a 2018 GLC 300 and was greeted by Igor Klobucar. Very friendly, compassionate and went the extra effort to make us comfortable with our selection. Went out to test drive the 4MATIC SUV and within 10 minutes we were convinced the car was for us. Within one hour we met service and credit managers and had our car delivered by Igor and Tony Cintron, production concierge the very next morning. How's that for service and respect. Arthur Driscoll
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to thank you for letting us know how we are doing. Here at Crown Eurocars, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Igor and Tony were able to assist you in finding a vehicle that was right for you.
Excellent service
I worked with Jim from across the country to make my purchase. He was helpful and responsive, and everything went incredibly smoothly, especially considering it was a long distance purchase. Marc helped us get the financing squared away, even arranging a public notary to come to our house, at our convenience, to sign all the paperwork Jim was on vacation the day I arrived to actually pick up my vehicle, but his co-workers Tony and Tony were wonderfully helpful. They brought the vehicle to the airport to meet us, sign the last couple of papers, and then we were on our way. They went out of their way to make the process as easy for us as possible and got us on our way quickly. I highly recommend Jim, Mark, Tony, and Tony and all the team at Crown Eurocars for their excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
I was greeted at my car and shown into the service area. It is sparkling clean and spacious. I was offered bottled water and everyone was warm and friendly. The process was efficient and I was on my way quickly. My service advisor Ryan Yeomans was professional and called with an update. Picking up my car was also easy, efficient and a very pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 Merecedes C300
It was a pleasure working with Zoltan Krempaszky at Crown Eurocars in St. Petersburg, FL. From the very beginning, Zoltan provide excellent customer service and ensured total customer satisfaction. His professionalism and attention to detail was above any other salesman that me and my wife had ever encountered. He treated us like a welcomed member of his family; and I must say that it was greatly appreciated. I’ve always enjoyed purchasing my vehicles from Crown Eurocars, but this experience tops all previous experiences. I sincerely look forward to a continued relationship with Zoltan and Crown Eurocars - Mercedes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
POWERLINE DRINK - 2018 SPRINTER FLEET ADDITION
The experience we had with Jim Smith at the new Crown location was fantastic!! We typically don't purchase Powerline Drink vehicles on sight because of all the back and forth bargaining that can happen but as we grow our brand we will recommend our distributors to come here even from out of state...it was that great!! Jim was straight to the point and we went in and picked up our new Sprinter in record time. It was hard to believe how easy and smooth things went. The finance person, Marc Israel was so easy to work with as well and he had a great sense of humor. We recommend coming in from anywhere in the country to experience this one of a kind location and experience!!! We will be going back here to purchase our fleet vehicles in the future!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Patrick McFarley has been handling my service appointments for sometime. He is conscientious and alerts me to any issues regarding my vehicle. Usually Carlos makes sure I get a car wash before leaving, has there been a change? I use to see his smiling face upon arrival/leaving. the dealership. I’ve only dealt with Edmonds for a loaner but he was professional and kind.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Amazing service
Susan Cardozo is amazing. She is very friendly and knowledgeable and one of the reasons that I am still coming here for service. Susan keeps you informed about the status of your vehicle while there and goes above and beyond to get things taken care of promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your wonderful words about Susan! We are so ecstatic that she consistently takes such good care of you when you join us for service and that you are so confident in her work! We can't wait to share your kind review with her, and we look forward to working with you again next time.
Service Advisor
Ryan Yeomans was excellent with me & my car. He went above & beyond. About a couple of days after leaving, I called & was told by him to bring car in at my earliest convenience. When I arrived, he came right out, showed me what I was doing incorrectly. I am extremely pleased!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great, easy buying experience!!!
We just recently bought a car from Crown Eurocars! Igor, our salesman, was fantastic and made the buying process as smooth as can be! Thanks so much! I’m loving my Audi!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
