Reviews
Magic Mercedes Ride
I am a repeat customer because of Zoltan Krempaszky. I just like dealing with him. He has the most awesome personality. You can't have just one Mercedes, after meeting him you will know why!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jess, Thank you for leaving Zoltan this amazing review! It is wonderful to know that he has your confidence, and that his service has earned your loyalty to the Mercedes-Benz brand. We wish you safe travels and look forward to continue serving you in the future.
Very pleasant!
I was very impressed with how courteous, patient and through Mo was with us! He is very knowledgeable and I didn’t feel pressured. Overall, I had an outstanding experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan & Mario are ROCKSTARS!!
Both Ryan & Mario exemplify what TRUE CUSTOMER SERVICE is and should be!! Their courtesy and smiles are both refreshing and welcoming!! Because of their care of my vehicles, and their service guidance, I will ONLY use and recommend Crown Mercedes-Benz to all of my colleagues, friends, and my family members for all of their Mercedes-Benz service needs!! Kudos to Team Ryan & Mario for being the epitome’ of true Customer Service and Hospitality!! Thank you both... Best regards, Calvin G.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Calvin, Thank you so much for leaving Ryan and Mario this wonderful review! They are certainly both incredible assets to our team, and we are overjoyed that you have found their assistance to be so valuable. They will be so proud to know that their efforts have earned your confidence, and we look forward to providing you and your vehicle with quality service for years to come.
Bought a car
Went looking for a Benz, left with an Audi. Test drove an E350 and an A6 and now our garage is the new home to our Audi. Happy wife happy life.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Zoltan!
Working with Zoltan Krempaszky was an amazing experience. This was my first time buying a car and Zoltan changed my perception of car salesmen for the better. He treated me like a friend from the moment we met and never once did I feel pushed or pressured into buying a car. He made me feel like he understood how big of a decision I was making and that he wanted me to be as equipped as I could be in making my decision. I ended up buying from him and he gave me his personal number in case I had any questions and sure enough, the next day, I had a question and he went above and beyond and took time out of his lunch break to answer my question and help me. I truly feel like I have a friend in Zoltan and Crown Eurocars Mercedes now. It was the most pleasant, enjoyable experience and surpassed all of my expectations when it came to purchasing a car. Thank you, Zoltan!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rachael, Thank you so much for taking the time to share this amazing review! We are honored by the opportunity to assist you with your first buying experience, and we are thrilled that Zoltan could make the process so pleasant- from start to finish. We congratulate you on your special purchase! Please don't hesitate to let us know if there is anything more that our team may help you with in the future!
Excellent as always and never lets me down.
Ryan Yeomans continues to provide outstanding service and top notch communication. Thanks once again to you and the whole Crown Eurocar team! I always feel welcome. Regards, Joe Galinski Rose Electronics Inc. President/CEO
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your amazing review, Joe! It is a pleasure to serve you, and we are so pleased that our efforts consistently meet your satisfaction! Please let us know how our team may be of assistance to you again. We look forward to continue serving you in the future.
Patrick Mcfarland- Exceptionally professional!
Patrick McFarland demonstrated exceptional professionalism when I was at Crown Eurocars recently. I had a headlight burn out literally only a few minutes prior, and without hesitation, he initiated a service visit to replace the headlight, thusly ensuring the safety of my Mercedes SLK 350 on the road. I am most indebted to Patrick!, During my visit, my wife texted me and told me how happy she was that I took my car into Crown Eurocars immediately for service instead of waiting, and she knew that, as always, I would be taken care of by the wonderful staff. Patrick, my and my wife’s peace of mind is an invaluable asset. Thank you so much for all of your help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service in town!
I have bought Mercedes for years and I will only go to crown! The service especially Pat McFarland is amazing. Hes very knowledgeable and quick and also honest about services and prices for your car. He makes it so easy and comfortable when leave your car. I will continue to buy cars with him working in the service area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchase Service and Support
I'm not one for writing reviews but I make the exception when truly merited. I'm a long time customer of Crown Eurocars but until now I have only worked with Charlie Apple in the service department. It's because of Charlie that when my wife wanted a new car I looked to Crown as my first choice. Charlie, my service advisor, took the time to show me the car, explained the feature and specifications and then introduced me to Bianca Presti. Bianca was a pleasure to deal with. She went over the purchase details, answered all my questions and made the entire process a fun experience. She went over every detail of the vehicle, answered all my questions and even helped me program some of the features. Charlie followed along every step of the way to assist if needed. I regret that I don't recall the name of the young lady who handled the title work, she was also a pleasure to work with. The entire process was quick, thorough and pleasant. I would definitely recommend Bianca, Charlie and the entire team at Crown Eurocars. They have earned my future business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Hunter, Thank you for taking the time to leave us this incredible review! We are so appreciative of your loyalty to our dealership, and we are overjoyed that our team could make each of your sales and service experiences informative and enjoyable! It is our pleasure to serve you, and we look forward to continuing to provide you with the same quality and efficient service in the future. We hope you enjoy your new vehicle!
Excellent Customer Experience
From start-to-finish, the customer journey was the most professional and efficient I have EVER experienced; Mo is an extremely professional and personable representative of not only Crown but Mercedes Benz; will definitely be back for my wife’s next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing review, and congratulations on your new Mercedes-Benz! We appreciate the opportunity to work with you, and we are honored to have been able to provide you with your best dealer experience yet! We agree that Mo is an exceptional representation of our dealership and the Mercedes-Benz brand, and we are certain that he and the team will take good care of you again when your wife is ready for her new vehicle!