Reviews
Sam Youssef is the person to see!
We recently purchased a used vehicle and were lucky to work with Sam Youssef. We started the process online, and he contacted us within minutes, providing phone and email information and answering questions we had. He met us in person at the dealership the next day, having already reserved the vehicle we were interested in. The entire process, from visual inspection to test drive to signing the purchase documents, took less than 3 hours and was pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are overjoyed that Sam could be of remarkable assistance to you and make your overall experience as seamless as possible! He will be proud to have earned your excellent review, and we wish you the safest of travels until we meet again!
Great!!!I will not write A 25 word essay but will...
Great!!! I will not write A 25 word essay but will clarify that mr Siskin is very nice and helpful. We have always been pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving David this positive review! We are delighted to know that he always takes great care of you, and that your recent experience working with him did not disappoint. We appreciate your business and ask that you do not hesitate to let us know how he and the team may serve you again!
Zolton is a flawless professional. He has exceptional...
Zolton is a flawless professional. He has exceptional people/service skills. Thank you Crown Euro Cars for contacting us the minute our car arrived and having it ready for us to take home today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nadia, Thank you for leaving Zoltan this 5-star review! We are delighted to know that he took great care of you and ensured that your experience went as efficiently as possible! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!
New Car in 60 Minutes or less
Out driving in the Covid world on a Sunday my wife noticed her dream car as we were driving past Crown Mercedes doing 60 MPH. I played it off and the following morning called Dan Morris. He was very polite and said he would do all he could to make this surprise for my wife happen quickly and easily. Within a few minutes I had a call from Mo Esseghir. He offered to drive the car to my home for a test drive. I told him not necessary but agreed to meet at the dealership to complete paperwork. Mo was very knowledgable and professional with a tremendous personality. I then worked with Rob Wilson in Finance to review and complete all paperwork. Rob actually remembered me from a car I had purchased a few years earlier. In the process Rob checked to see if I had any old tags available on the tax collectors web site....I did and he ended up saving me @ $400. All unsolicited. Rob made the paperwork as quick and easy as possible and was very thorough in his explanations. Mo delivered the car that afternoon and spent a great deal of time reviewing the features. The next day my wife was still a little overwhelmed with all of the technology available to her in a new Mercedes. I called Mo and in about two hours the "tech expert" Tony Cintron arrived and spent another hour plus making us comfortable with all the features in the car. So overall I think Dan Morris has done a great job building a professional and friendly staff with processes that are designed to make the entire experience of buying and taking delivery from Crown Mercedes easy and pleasurable. Well Done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share this wonderful review. We are overjoyed that you and your wife decided to stop by, and that we could make your experience so exceptional- from beginning to end! Providing unbeatable service and deals is always our goal. Please don't hesitate to let us know if we may be of further assistance to you in the future! Warmest congratulations to you and your wife on the vehicle of her dreams!
Jim Smith
I have purchased four cars with Jim in the past three years. His factual, no pressure style is very much appreciated. I hope he never retires!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are honored to have your continued business and happy to hear that Jim always ensures that your experiences are top-notch! He will be honored to have earned your amazing review, and we wish you the safest of travels until we meet again!
Service Center
I thank Andrew Mrasz for the excellent service provided on Friday, May 22, 2020. He was courteous, knowledgeable and efficient. He kept me informed of the status.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Andrew this 5-star review! We are so glad that he could get your needs taken care of. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!
Excellent service by Bruno Onetti last Saturday
I would like to thank Bruno Onetti for the customer service he provided me when I can in to have my car serviced. I was concerned with COVID and he provided me with the safety and isolation I needed to feel comfortable. And while I was outside and not in the waiting area, he came out to me offering me cold water and keeping me updated on my car. He answered my questions and always displayed a smile and very friendly disposition. He seems like he is always happy. He relaxed me in what I thought would be a tense environment. His treatment of me reflected the assurance I have in the dealership. He exceeded my expectations in the customer service he provided me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this excellent review! The safety of our customers and staff is our utmost priority, and we are pleased that we could make you feel at ease throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if you have any further questions or concerns in the future!
Zoltan Krempaszky always makes sure we get the best deal...
Zoltan Krempaszky always makes sure we get the best deal for the car we want. We trust him as he’s proven to be honest and always gives us the best service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, Providing top-notch service and deals is always our goal, and we are thrilled that Zoltan could make your visit an all-around success! We warmly congratulate you on your new vehicle, and we will be awaiting an opportunity to serve you again!
Great place to do business. Nicole, Neville, and Omar...
Great place to do business. Nicole, Neville, and Omar were excellent. They were professional, courteous, and made the car buying experience very positive. I highly recommend them and Crown Eurocars to anyone looking to purchase a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that our team could be of assistance to you and make your overall experience so smooth and enjoyable! We are so appreciative of your business, and we congratulate you on your new vehicle- on behalf of the entire team!
Great service thanks to Tim Hernandez
Got me in to get 2 new run flat tires and the man to see is Tim Hernandez for all your service needs.best ever
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Tim this 5-star review and recommendation! We are so glad that he could get you and your needs taken care of efficiently. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!