Reviews
sent an e mail to 5 area dealers with the specs got a
sent an e mail to 5 area dealers with the specs got a qoute from 3 out of the 5 bert had the best price anf 3 month later I am a proud owner of a beutiful Z4
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We took our BMW in for repairs and had an issue with the
We took our BMW in for repairs and had an issue with the extended warranty contract. Alex in the service department worked with us and Bert Smith management to get the problem resolved. So, when it was time to trade it in on a new one, we went back to Bert Smith BMW and received excellent help from our sales rep Dustin and form Iwona in finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recently I was a getting a service for the recall.
Recently I was a getting a service for the recall. They provided the loaner car while the car was in the service. Service was quick and provided with a video that explains about my car. Excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service advisor Mirnes is always pleasant to deal
My service advisor Mirnes is always pleasant to deal with. He explain well whats needed and what can wait to be done. I recommended this company to my friend and my sister in law and got their cars in the same dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had my car serviced for a routine oil change, etc.
I had my car serviced for a routine oil change, etc. Natalie was the Senior Service Consultant at the dealership. She made sure I was 100% satisfied with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First Scheduled Service on 2025 BMW X5 was efficient and
First Scheduled Service on 2025 BMW X5 was efficient and professional. On time service; kept me informed and answered all my questions in reference to how to best deal with the software.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Another Great experience at Bert Smith BMW!
Another Great experience at Bert Smith BMW! Roger was professional, knowledgeable, and made the entire process smooth and enjoyable. Highly recommend this dealership for excellent service and a hassle-free car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fine service, expensive though.
Fine service, expensive though. Really, fo I need 25 words to describe a service call??? No I do not. Thus is why I never rate my service calls
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael was very helpful, informed, and found exactly
Michael was very helpful, informed, and found exactly what we wanted. It was the smoothest buying process we?ve ever had. We have high expectations for future service as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
While never happy about having to take the car in, the
While never happy about having to take the car in, the experience was, always extremely pleasant. From the prompt response to my phone call, understanding my concerns and explaining the necessary repairs, to the checkout process, my Service Tech was top notch
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase