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Lexus of Tampa Bay

(3,327 reviews)
Visit Lexus of Tampa Bay
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 256-5084 (888) 256-5084
Used (877) 753-2246 (877) 753-2246
Service (844) 449-2091 (844) 449-2091

Reviews

(3,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Tampa Bay from DealerRater.

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I, love Lexus of Tampa Bay!

I, love Lexus of Tampa Bay! Their service is out of this world. They are always kind, clean and courteous. Wouldn't go anywhere else! Scott Banta is the best service agent there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We purchased our preowned Lexus RX350 at Lexus of Tampa

We purchased our preowned Lexus RX350 at Lexus of Tampa and had an overall great experience. Our salesman Andrew was friendly and very helpful. The car is perfect and we feel confident that it will serve us well knowing that it was fully checked out by their service department before the sale and by reading the service history that was provided by Andrew. It was an easy and smooth transaction, highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great service and communication.

Great service and communication. I woul highly recommend this dealership to anyone. I am going to continue to come back and buy cars from Lexus of Tampa Bay

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

This was the first maintenance appointment for my new RX

This was the first maintenance appointment for my new RX 350h. The maintenance advisor who helped me told me my wait time would be around 90 minutes. The wait room facilities were very comfortable and clean. I was pleasantly surprised at how quickly I was able to check my car in. Even though I was slightly early for my appointment, the maintenance team was ready to go! I was in and out in 82 minutes. All in all, my initial visit to the service department left a great first impression. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Most of our impression about dealership is related to

Most of our impression about dealership is related to Sales Agent Esther Ortiz. She is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Esther is excellent sales agent.

Excellent service great people my service rep.

Excellent service great people my service rep. Excellent service great dealer ship . Will recommend Lexus dealer to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Everything was smooth and informative from the beginning.

Everything was smooth and informative from the beginning. Arianna was always very responsive with everything I inquired about with details

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent customer care.

Excellent customer care. Marlon was superb, very attentive and curteous. I was able to get a great deal. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

This is the place if you want to get the best deals and

This is the place if you want to get the best deals and the best prices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great Service whether is selling cars or maintenance

Great Service whether is selling cars or maintenance service. Eddie is a great sales advisor. Ary Vargas is an awesome service adviser.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Elaine, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!