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Ed Morse Delray Cadillac

(3,298 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 national dealer award
View 8 awards
2025 national dealer award 2025 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (561) 933-8634 (561) 933-8634
Used (561) 933-8618 (561) 933-8618
Service (561) 933-8631 (561) 933-8631

Reviews

(3,298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Delray Cadillac from DealerRater.

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Ed Morse Cadillac - Delray Beach, Florida

was in for my standard service... and as usual, everything was perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review. We sincerely appreciate your continued business. We look forward to seeing you again!

Great service

Great service, quick and was done correctly . Terrific communication

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My review @ Ed Morse CadillacI

I am very satisfied with Ed Morse Cadillac. Joseph Ortiz, Service Adviser, has always been very helpful, polite, and efficient over the the 4 yrs. I have been dealing with Ed Morse. I always feel confident that the mechanics servicing my Cadillac are very knowledgeable in their diagnosis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

I was greeted with a hello, told approximately when my car would be ready and spent time working on the Wi-Fi. Mike Beas informed me all was going well and that my car would be ready after it was washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Marty in service.....the best of the best. Plain & Simple

If your going to get your Cadillac service done anywhere in south FL, Delray Cadillac is a good option. Nice place, clean facility and overall classy dealership. I would know, I have worked at 3 dealerships in the past 5 years. The real MVP here is Marty Michaels in the service department. He will go to incredible extents to make sure you are taken care of, no matter what. If it wasnt for him I would not only be without a car, but most likely would have lost my job as well due to repetitive issues with my vehicle. My management team was getting tired of hearing the same excuse and I couldnt upgrade my vehicle due to other issues right now in my life and Marty saw my situation for what it was.....and I could tell he cared. Incredible service, hands down. Witnessing his level of customer service has made me realize how it really is supposed to be. I will always recomend my friends and family to Delray Cadillac and always recommend them to see Marty. If you need service, see this man. You will not regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks very much for your lovely comments. We appreciate you taking the time to recognize Marty's stellar client service. He is certainly an MVP and we are fortunate to have him as a valued family member. Cordially, Joe Macie Internet Manager

Survey

Very professional and courteous. Accommodating to my pricing needs. Very helpful in familiarizing car's capabilities and functions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent first impression with Cadillac brand

Very pleasant experience. Every team member I spoke to was professional, friendly and courteous. My purchase transaction was smooth and dealing with sales consultant Scott Ellis and finance manager Gil Ruiz was truly a pleasure. This is my first Cadillac after 30 years of owning BMW and Audi vehicles and my first impression was excellent. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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custmer srevices experiece

excellent services both customer service/car service tech

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ed Morse Cadillac Delray Beach

Everyone from sales to finance was extremely professional and courteous. They made the buying experience quick and painless. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding

My name is Francisca Perez and we are extremely happy with the purchase of our car . Scott had our car ready once all the paperwork was ready. Gilbert Cruz made us feel very comfortable he explained everything to us we came out of his office having gone thru an excellent experience. Thank you and we will be back ..

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Ms. Perez, Thanks for taking the time to share your experience. On behalf of Scott and Gill, please accept our gratitude for your kind words. Enjoy, Joe Macie Internet Maanager